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Work Background
Wyndham Hotels & ResortsSenior Manager - Global Sales Enablement
Jan. 2017 - Jun. 2020Dallas/Fort Worth AreaLeading operational enhancement projects for Global Sales Organization
Providing world-class onboarding and continual training opportunities to our Global & Field Sales teams Partnering to deliver just-in-time resources to drive revenue for our hotels and franchisees
La Quinta Inns & SuitesRegional Sales Manager
Jun. 2016 - Jan. 2017Remote• Increased loyalty and engagement with corporate accounts
• Established trusted client partnerships to grow revenues • Exceeded incremental revenue goals
Once A Month Mom, LLC (Once A Month Meals)Director of Social Media & Community Engagement
Sep. 2015 - Jun. 2016Remote• Integrated Product, Design and Editorial teams to create a holistic customer success approach
• Implemented cross-functional workflow checkpoints to increase project efficiency • Guided start-up team through CRM build and utilization
La QuintaGlobal Sales Service Manager
May. 2014 - Sep. 2015Fort Worth, TexasHandling all aspects of crew or long-term travel within the O&G spectrum and dedicated efforts to a few top Energy accounts. Building strategic partnerships with La Quinta’s top 250 global accounts, as well as targeted sales efforts and activation initiatives in the Oil & Gas industry and the Dallas market. Collaborating with La Quinta's Global Sales Team to consistently grow revenues by building/maintaining relationships and putting our clients' needs first.
Omni Hotels & ResortsSales Coordinator
Jan. 2013 - May. 2014Fort Worth, Texas
Ann TaylorStore Manager
May. 2010 - Aug. 2013Setting team goals and developing a strong selling culture for a staff of 12-20
Holding team accountable for high standards of performance and conduct
Driving the implementation of company initiatives and incentives
Analyzing financial reports to identify and address trends and store performance issues
Building business relationships to enhance sales and operational performance
Maintaining profits and losses by effective expense control and payroll management
Creating weekly sales plans to target opportunities and development areas
Measuring results and providing coaching and feedback
Implementing visual merchandising standards and maintaining integrity of displays
Recruiting and developing top talent Prioritizing workload and managing multiple situations simultaneously
Pier 1 ImportsStore Manager
Aug. 2004 - May. 2010Directing a team to maximize sales, customer service and profits
Training and coaching associates in product knowledge
Exceeding all customer service standards and expectations
Maintaining corporate directives in outer market stores
Ensuring productivity by providing clear instructions, follow-up feedback and recognition
Hosting vendor, investor and executive meetings in store
Working closely with Visual Merchandising team to execute changes and refine processes before company-wide implementation
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