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Work Background
JBS International, Inc.Health Communications Coordinator II
Jul. 2022 - May. 2024Crafted educational content for clients by crafting emails, writing video scripts, creating webinars, and
assisting in the creation of e-training modules and webinars. Created a branded email sequence for CGS Administrators, a Medicare Administrative Contractor (MAC),
with an open rate average of 20.7% and average click rate of 9.7% over a 9-month period targeting
healthcare providers. Drafted video script for CGS Administrators’ YouTube channel. Viewership increased 100% in 30 days. Served as a partnership liaison between the National Institute on Drug Abuse (NIDA) and several
professional organizations to coordinate educational content development. Conducted interviews, developed surveys, collected secondary data, and developed reports for clients
such as NIDA and the National Association of Nurse Practitioners in Women’s Health. Provided administrative support, including proposal writing and coordination, scheduling meetings, and handling correspondence between external and internal entities.
University of Miami Health SystemWellness Consultant
Jun. 2022United StatesAssists with marketing efforts by creating virtual and print signage, providing design feedback, and recommending applications for staff to use. Other duties as assigned.
University of MiamiWellness Programs and Outreach Administrator
Nov. 2021 - Jun. 2022Miami, Florida, United StatesDeveloped, planned, evaluated, and coordinated wellness programs, classes, activities and outreach
education for students, University employees, and facility members. Supervised development and execution of department’s outreach efforts, including social media, quarterly newsletters to over 3,000 subscribers, promotional and educational materials, and facility signage. Worked with colleagues to plan and execute special events. Managed student internship to assist with wellness program development and outreach. Hired, trained and supervised interns and/or student employees. Tracked, evaluated, and reported on performance of wellness programs and outreach efforts. Identifies areas of opportunity and recommends new strategies.
University of MiamiOutreach Coordinator
Jan. 2018 - Jan. 2021Miami, Florida, United StatesCreated and deployed social media marketing strategies to a combined total of 3,734 followers on
Facebook, Twitter and Instagram. Actively promoted Center programs and services to University of Miami staff, faculty, students, and members of the greater Miami community through partnerships with University communication departments, University-affiliated organizations, and external organizations. Facilitated the “Ask the Experts” nutrition and wellness webinars with various University of Miami Health
System experts to an average of 60 participants per month. Oversaw logistics of all Center events including a month-long anniversary celebration with over 600
participants in October 2021. Assisted with website and app design, development, and maintenance. Updated website regularly with
news, events, and promotions. Designed promotional and educational literature, guides, posters, brochures, handouts, and flyers.
Interactive HealthHealth Coach and Screening Technician
Jan. 2018 - Sep. 2018Southeast FloridaProvided one-on-one health coaching and education to screening participants utilizing motivational
interviewing techniques. Educated clients on preventive health measures, including diet, stress management, and physical activity. Communicated client, health plan, and community resources to make appropriate referrals for participants.
Health Council of Southeast FloridaHealth Planner and Program Manager
Jan. 2016 - Jan. 2018Palm Beach Gardens, FloridaOversaw the logistics of a $1 million dollar, five-year Collective Impact program evaluation in six Palm Beach County communities. Collected, analyzed, and disseminated health data as part of a County-wide health plan in partnership with the Florida Department of Health in four counties. Supported the health program and health planning activities of the Council, including: preparation of reports and presentations, planning and assistance for county-wide events and meetings, assistance with training employees in evidence-based methods, and facilitating community focus groups.
Lupus Foundation of America, Florida ChapterCommunications and Event Coordinator
Jan. 2015 - Jan. 2016Boynton BeachManaged the logistics of the Walk to End Lupus NowTM fundraising events in Jacksonville, Orlando, and Miami. Helped raise $55,000 in Orlando and $87,000 in Miami. Developed communication strategies to promote and expand the Florida Chapter’s programs and events for over 100,000 people in Florida living with lupus. Expanded the Florida Chapter’s social media presence by developing graphics and coordinating social campaigns. Maintained relationships with hundreds of constituents, and helped recruit an average of 20 volunteers and 10 vendors for each Walk to End Lupus NowTM event around the state.
Broward Regional Health Planning Council, IncHealth Planner
Jan. 2013 - Jan. 2015Hollywood, FloridaCoordinated assigned committee and provider network meetings of the Broward County HIV Health Services Planning Council, tasks including: data analysis for quality improvement, presentation development, training, correspondence with committee members, chairs, and the Ryan White Part A Grantee. Prepared quarterly performance analysis and clinical quality management progress reports for the
Part A Grantee. Facilitated focus groups among recipients of Part A services in partnership with the Florida Department of Health and community organizations. Served as a grant writer alongside a team on behalf of the Part A Grantee.
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