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Work Background
IBMQ2C Ops Americas Technical Kaizen - Application Developer
Jul. 2022Hortolândia, São Paulo, Brazil
IBMNorth America Q2C Ops ELA Software Professional Advisory - ECM (ELA Contract Manager)
Jan. 2020 - Jul. 2022Hortolândia, São Paulo, Brasil
IBMMexico Q2C Ops Bid Manager Professional
Aug. 2016 - Jan. 2020Hortolândia, São Paulo, Brasil
People Formação Completa (oficial)Assistente administrativo
Dec. 2014 - Aug. 2016Campinas Area, BrazilHR Department: Payroll (Hollerith), managed VA (meal ticket) by charging employees cards and used to do the same for the transportation ticket (buss), I've also managed employees work registration time ensuring that they worked all day at the correct time according to their contract, I performed the registration of the employee's medical insurance, etc. Financial/Account Receivable: receipt of payment, worked by the closing of cash and I was totally responsible for all cash received, I've negotiated financial matters in order to get payment, I was responsible to negotiated when any student wanted to cancel the course, also I adjusted payment slip when a student needed an adjustment, etc. Department of Secretariat: I joined the vacancy to work in the secretariat department, with that this was the area in which I had the most experience in this company. What I used to do: student support, purchase of materials, relocation of classes, assignment of teachers, updating of grades and absences, advice for the student not to cancel his/her course, allocation of rooms, distribution of materials, inventory control, issuing of certificates, the realization of transfer of course subjects, course freeze, several calls to check if the student was doing well in case of many consecutive absences, opening classes and allocation of new students, welcome to new students, help with personal problems, etc. Reception: I've used to take coffee to customers, generated new contracts, and plus enrolled them in new classes, received new customers, answered all company calls, marketing calls, participated in events to receive new students, etc. Coordination Assistant: All main/private tasks were entrusted to me and I've helped a lot.
José Maria MatosinhoIntern
Oct. 2013 - Dec. 2014Campinas, São Paulo, BrasilIn order to get into this job, I had to carry out a municipal test because the company is a public organization.
I worked with students' doubts about how to use the computers, also responsible for the whole room and maintenance of the computers.
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