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Work Background
Data Recognition CorporationOnline Scorer
Mar. 2025 - Jun. 2025
Distance MinnesotaOnline Success Coach
May. 2024 - Mar. 2025Osakis, Minnesota, United StatesProvide online academic coaching, application processing and phone/chat support for Minnesota’s state college and university system and Minnesota Department of Veterans Affairs.
• ONLINE SUCCESS COACH – Northland Community & Technical College Practical Nursing Program
Work with more than 200 undergraduate students to prepare them to successfully apply to Northland’s practical nursing program. Provide assistance in goal setting, becoming familiar with college systems and processes, creating a plan to complete needed testing and prerequisite coursework, registering for courses and maintaining academic standards. • ADMINISTRATIVE SUPPORT – Alexandria Technical & Community College Nursing Program
Provide administrative support to nursing faculty by monitoring nursing students’ documentation of compliance with required immunizations, testing and certification through Complio tracking system. • APPLICATION PROCESSING – Minnesota North Community College
Process applications in MinnState student record system and Salesforce, ensuring accuracy and monitoring for fraudulent applications. • CLIENT SERVICE – MinnState System and Minnesota Department of Veterans Affairs
Respond to phone calls and chats for MinnState campuses, including answering questions, providing program information, offering assistance in registration and technical challenges and referring to campus resources. Answer calls and chats to MDVA’s VetLinkage line, providing information and referrals to veterans, veterans’ families and others with issues related to benefits, assistance, education and crisis situations.
Tastefully Simple, Inc.Senior Copywriter
Sep. 2003 - Mar. 2023Alexandria, Minnesota, United StatesAs a communicator, marketer, and brand-builder, wrote emails and social media copy to drive sales and create brand awareness; conducted research on current marketing trends and tools to focus marketing efforts; provided support to sales field with weekly communications and collaborated with sales team on training materials; audited and catalogued historical assets, including print publications, videos and social media content.
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