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Work Background
Clark UniversityAdjunct Professor
Aug. 2023Worcester, Massachusetts, United StatesHelping students learn Digital Operations approaches to augment the traditional SDLC to systems analysis and design at the graduate level.
RS BIZ Consultant , LLC - CT,USA - Growth Strategy, INDO-American business collaboration, Advisory Board Member
Apr. 2022 - Dec. 2022Serve the organization in Digital Operations sustainability and solutions strategy.
2UAssociate Program Instructor: MIT Sloan: Digital Transformation
Feb. 2022Cambridge, Massachusetts, United StatesSupporting students in seeking to further their understanding of Digital Transformations, Operations, Design Thinking, and Incremental Organizational Change.
RS BIZ Consultant , LLC - CT,USA - Growth Strategy, INDO-American business collaboration, Chief Digital Operations Officer
Sep. 2021 - Apr. 2022Seattle, Washington, United StatesLeveraging over twenty-five years of experience designing strategic positioning and delivering operating models Ms. Christian has been engaged to install and support the Digital Operating (DigOps) at RS Biz as the Chief Digital Operations Officer. This role includes all aspects of Digital Operations and Digital Strategy for internal use and customer support. Clickable model: https://miro.com/app/board/o9J_kuyijIQ=/
RS BIZ Consultant , LLC - CT,USA - Growth Strategy, INDO-American business collaboration, Director of Digital Strategy
Jan. 2021 - Jan. 2022Connecticut, United StatesSupporting an integrated approach to growth, digitial, and marketing strategy though the licensing of ๐๐๐ ๐๐น๐๐ฒ๐ป๐ฐ๐ ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ ๐ฎ๐ป๐ฑ ๐๐ถ๐ด๐ข๐ฝ๐ ๐๐๐๐๐ฒ๐บ๐ to move organizations to compete in an Industry 4.0 economy.
Apex SystemsDigital Transformation Strategist/Lead Senior Consultant
Feb. 2020Boston, Massachusetts, United StatesUsing the Digital Operations model (DigOps) to evolve Operations and Product Management to digital ways of working, learning, and measuring outcomes. Clickable model: https://miro.com/app/board/o9J_kuyijIQ=/
WestpacDigital Transformation Strategist
Nov. 2017 - Feb. 2020Sydney, Australia๐๐๐ ๐ข๐ฟ๐ด๐ฎ๐ป๐ถ๐๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป โ ๐ฎ๐ป๐ฑ ๐๐ฎ๐ฟ๐ด๐ฒ๐๐ ๐๐ฎ๐ป๐ธ ๐ถ๐ป ๐๐๐๐๐ฟ๐ฎ๐น๐ถ๐ฎ
Leveraged GFF Transformation, Scaled approach across App Dev โ 4,500 people
8 Coaches across 4,500 people / new ways of working, learning and measuring
Scalable, repeatable change plan with weekly measures
GSKRemote Transformation Strategist
Sep. 2017 - Apr. 2018Remote/Dallas/India๐๐๐ ๐ฉ๐ฎ๐น๐๐ฒ ๐ฆ๐๐ฟ๐ฒ๐ฎ๐บ ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป - ๐๐ผ๐ฟ๐๐๐ป๐ฒ ๐ฑ๐ฌ๐ฌ ๐ฃ๐ต๐ฎ๐ฟ๐บ๐ฎ๐ฐ๐ฒ๐๐๐ถ๐ฐ๐ฎ๐น ๐๐ผ๐บ๐ฝ๐ฎ๐ป๐
GFF Remote Coaching approach โ 9 teams in Data COE Domain, 3 time zones
Big Data Platform - Vertical slice approach from Vice President to Teams
Initially 1 month engagement extended to 6 months, delivered value in 3 months
Adopted GEM Ongoing Support (GOs)ยฉ โ Sustain & Improve mode Transitioned teams in India, US and UK to a digital mindset using a distributed coaching model and leveraging the GEM Fluency Framework.
T. Rowe PriceTransformation Consultant
Mar. 2017 - Nov. 2017T. Rowe Price, Maryland๐๐๐ ๐๐ป๐ฐ๐๐ฏ๐ฎ๐๐ผ๐ฟ ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป - ๐๐ผ๐ฟ๐๐๐ป๐ฒ ๐ฑ๐ฌ๐ฌ ๐๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐๐ป๐๐๐ถ๐๐๐๐ถ๐ผ๐ป 4 Delivery teams, 3 Program Teams and 1 Product Management Team
Delivered value to the market in 12 weeks using โInnovation Labโ approach
Coach on Call (GOs)ยฉ Subscription
UST GlobalLead Strategist
Aug. 2016 - Mar. 2017Walmart๐๐ถ๐ด๐๐ถ๐ฎ๐น ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป ๐๐๐ถ๐ป๐ด ๐๐๐ ๐๐น๐๐ฒ๐ป๐ฐ๐ ๐๐ฟ๐ฎ๐บ๐ฒ๐๐ผ๐ฟ๐ธ Pre-sales and Account Management
o Lead proposal preparation, bid management and collateral preparation
o Proposal preparation, engagement management, resource estimates and recommended the best product solutions
o Managed client expectations and scaled
o Adoption resulted in two contracts spanning several years.
o Understood and captured technical as well as business requirements
o Collected and presented data for competitor analysis
Lead Strategist
o Workforce Management Strategic roadmap for Portfolio Management Office (PMO) transformation ๏ง Developed framework to support Workforce Management Strategy that includes maturity measures and metrics. ๏ง Framework provides weekly metrics against People, Product and Process measures based on maturity level. ๏ง Developed and implemented training program to create an affordable, well qualified talent pipeline for key team roles ๏ง Developed and implemented internal upskilling program for verticals in key domains ๏ง Developed and implemented onboarding for new associates ๏ง Created T-Shaped skills based competency model
o Worked at the strategic level with clients to develop transformation roadmap
Transformation Lead
o Led team in the implementation of coaching program
o Worked with PMO in restructure and strategic transformation roadmap
o Worked with account team and PMO to ensure consistency in the approaches of all work streams across the program. โข Product Manager
o Developed Product Vision and Roadmap for Automated Agile Metric App
o Developed proposal and pitched idea to UST CEO, receiving $500K funding for initial Feature Set.
o Led workshops with Creative, Development, Product and BA teams to develop prototype, Release Roadmap, Prioritized Product Backlog including Features, Feature Sets and User Stories.
o Coached Product Team and Scrum Master Interns in role and responsibilities
UST GlobalPrinciple Agile Consultant
Jan. 2016 - Aug. 2016WalmartLead architect and strategist in the development and delivery of 16 week (8 hours a day) Scrum course covering Strategy to Execution for Step It Up America program at Walmart. Graduated 21 Scrum Masters to full-time positions.
UST GlobalPrinciple Agile Consulstant
Jan. 2016 - Jan. 2016
Computer AssociatesExecutive Consultant
Jul. 2015 - Oct. 2015World WideWorking with executive level teams to transform organizations to Lean Management System and implementing Scaled Agile frameworks.
Powers Digital SolutionsDeveloping the Operations Model for Industry 4.0
Nov. 2013 - Feb. 2023International๐ช๐ฒ ๐๐ฟ๐ฒ๐ฎ๐๐ฒ ๐ ๐ฎ๐ฟ๐ธ๐ฒ๐ ๐๐ฒ๐ฎ๐ฑ๐ฒ๐ฟ๐
Change ways of working, learning and measuring market share Powers Digital Solutions is an industry think tank that builds operations, systems, and tools to help businesses not only reach, but exceed their goals. Our experience helps us lay out a strategy that perfectly fits any business that wants to move to compete in the Industry 4.0 economy. This collaboration is essential for the successful transition from strategy, to plan, to action. This is what we do.
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