Marchellino Samy - Corporate Account Manager, British Council

Corporate Account Manager @British Council

EgyptITSales & BizDevConsultingEducationData AnalystAccount ManagerSales ManagerTutorCustomer Support RepresentativeSupport SpecialistSales RepresentativeAppointment SetterHead of GrowthPartnerships ManagerCall Center SupervisorBusiness Development ManagerHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Case ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistService Quality ManagerComplaint Resolution SpecialistAdministrative AssistantBusiness AnalystResearch AssistantPartnerResearcherData Entry SpecialistCall CenterVoice OverTranslatorCustomer ServiceEntertainment🏐 SportsAssistantData Entry

Marchellino Samy is a dynamic Corporate Account Manager at the British Council, where he spearheads strategic partnerships and drives client engagement across multiple sectors. With over a 3+ years of experience in international business development, Marchellino excels in cultivating robust relationships and delivering tailored solutions that align with organizational goals. His innovative approach and keen market insights have consistently resulted in a 15% annual growth in corporate collaborations. Outside of work, Marchellino is passionate about promoting cultural exchange and is an avid supporter of global education initiatives.

British CouncilProgramme Officer

Nov. 2021 - Mar. 2022Egypt•Ensured that the agreed project management methods, standards, and processes were maintained by providing support for and attending all project hybrid events and activities •Prepared and handled all programme administrative documentation and correspondence accurately and consistently with the provided information •Arranged internal and external meetings and provided administrative support as required in a timely and efficient manner •Wrote internal and external project emails, minutes of meetings, and project reports •Managed data •Developed effective communication between the project team and external partners •Maintained knowledge and awareness of the programme portfolio, wider relevant contextual issues •Provided financial management support, including the effective use of SAP, raising POs, journals, and creating vendors •Invoiced and maintained financial files and records •Supported planning and recording yearly budgets for different programmes and projects, and provided management reporting information as required •Performed all financial processes related to the role accurately and promptly •Supported the procurement process by asking for quotations and collecting relevant documentation for project delivery files •Assisted with Result Evidence Framework (REF) procedures carried out to agreed-upon deadlines •Managed generic internal and external programme queries from program partners, including external stakeholders and consultants, and with British Council colleagues both in Egypt, the region, and the UK •Supported project participants in providing accurate data professionally and promptly •Maintained and followed up on project participants' networks, ensuring the completion of tasks •Supported with updating of internal and external communication channels, including SharePoint, web, and social media as appropriate •Collected and maintained a programme and project activities list to ensure capturing and communicating the breadth and scale of work

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