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Work Background
FunkoQA Engineer
Sep. 2024Burbank, California, United States• Identifying, reporting, and tracking issues and bugs using appropriate tools, ensuring timely resolution and quality improvements.
• Utilizing Salesforce to run jobs and track system changes to ensure accuracy and efficiency.
• Writing and maintaining detailed documentation for environment setup to streamline testing processes and ensure consistency.
• Participating in mobile automation utilizing Android Studio, and XCode to enhance testing efficiency and coverage.
• Conducting POS testing to ensure the seamless operation of retail systems and integrations with eCommerce platforms.
SkillsjumpTalent Advisor
Sep. 2024At Skillsjump, we connect top Engineers in the Bay Area/ Los Angeles/ Irvine/ San Diego/ Seattle/ Dallas/ Austin/ Chicago/ New York job markets with leading employers. For Companies:
We know how tough it is to find great engineers. That's why we have seasoned managers and Tech Leads—not just recruiters—vet every candidate. We evaluate technical skills, collaboration, and culture fit to ensure they’re ready to contribute from day one. For Candidates:
We’re here to set you up for success! We offer free mock interviews and coaching sessions with seasoned hiring managers. You’ll get a detailed scorecard, resume review, and useful advice to help you ace your upcoming interview. For Mentors:
Are you an experienced Engineering Leader or Tech Lead with a track record of building successful teams? We’d love to partner with you! Help guide candidates by offering authentic feedback so candidates can land their dream job. It’s a flexible, part-time opportunity. (1-10 hours a week) Skillsjump isn’t just another recruiting agency. We’re building better teams and stronger careers. https://skillsjump.com/contact
JB MobilityQA Analyst ( consultant)
Dec. 2023 - Aug. 2024Costa Mesa, California, United StatesEnhanced Korean customer satisfaction by 15% by conducting API testing using internal API tools and Postman, ensuring the reliability of Hyundai automotive software.
Coordinated the resolution of server and mobile issues, reducing debugging time by 20% and ensuring 100% issue resolution within 2 months, improving overall product performance.
Streamlined cross-platform user experience by addressing compatibility issues in web and mobile infotainment applications, leading to a 30% decrease in user drop-off rates and a 20% increase in user retention.
Conducted comprehensive evaluation of vehicle navigation system's route guidance, leading to a 10% reduction in customer complaints and a more positive brand perception globally.
Significantly improved international users' engagement in 6 weeks by revamping UI design, resulting in a 15% increase in user retention and overall satisfaction.
IQAir: First in Air QualityQuality Assurance Engineer II
Mar. 2022 - Mar. 2023Assessed the air-purifying application UI and along with development team implemented feature enhancements, that led to better customer shopping experience and drove sales up to 15%
Designed both negative and edge-case test scenarios based on user stories and acceptance criteria to minimize bugs on educational .Net application.
Provided training and guidance to junior team members on testing best practices and tools.
Tracked and troubleshooted 300 software development issues using Jira, lowering the defect rate from 5% to 3% in 3 months.
Built end to end test suit utilizing Cypress/ Typescript for web application that decreased number of UI defects and increased website traffic in Pacific Asia and US.
Age of Learning, Inc.Senior Quality Assurance Analyst
Sep. 2020 - Mar. 2022• Designed test cases to isolate failures and determine root cause for major releases, reducing the number of defects discovered in production.
• Contributed to an increase in efficiency of the test team by providing feedback to the product and business team on how to improve requirements and user stories, resulting in higher quality software delivered faster.
• Ensured that the data was correctly loaded and formatted, by writing basic SQL queries in My SQL workbench.
• Analyzed requirements, created test cases and executed functional, accessibility and regression testing on an educational enterprise application to ensure the quality of the product and prevent bugs from being introduced into the production environment.
• Assisted in debugging and reproducing defects in mobile and web applications.
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