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Work Background
AccorArea Talent & Culture Manager
Jun. 2023
AccorCluster Talent & Culture Manager
Sep. 2022 - Jun. 2023Melbourne, Victoria, AustraliaTalent & Culture Manager (Maternity Leave Cover) for 3 Melbourne Hotels managed by Accor. Responsible for delivering Talent & Culture outcomes including Learning & Development, Industrial and Employee Relations, WHS, Heartist Team Culture & Engagement.
AccorTalent & Culture Manager
Jan. 2022 - Jan. 2023Melbourne, Victoria, Australia
Darebin City CouncilHuman Resources Business Partner
Jul. 2021 - Dec. 2021Preston, Victoria, Australia
AccorRegional Talent & Culture Advisor VIC/TAS Accor Apartments and Leases
May. 2019 - Jul. 2021Melbourne, AustraliaI work in collaboration with and provide support to the Regional Talent and Culture Manager in overseeing the successful operation of the HR function for the region; providing support, advice and strategy to the wider property teams.
Selection PartnersHR & Operations Coordinator
Aug. 2018 - Apr. 2019Melbourne, AustraliaResponsible for management of internal HR functions and office operations as well as a contributor to Selection Partners' HR Consultancy practice. My primary fields of expertise include career development, job search/interview skill development, outplacement support, workplace mediation, training and program facilitation.
TelstraTraining and Change Coordinator (Contract)
May. 2018 - Aug. 2018Melbourne, AustraliaI was responsible for coordination of and collaboration on training initiatives for Telstra's Procurement and Supply Chain division. Reporting directly to the Talent and Capability Lead, I applied strong analytical, organisational, and communication skills in supporting the development of an agile and resilient team and culture.
FutureworxLearning and Development | Skills Facilitator | ESAT Administrator
Aug. 2017 - May. 2018Nova Scotia, CanadaI facilitated the delivery of government sponsored training to specific cohorts. My work involved conducting Employability Skills Assessments (ESATs) with participants to provide insight on how employability skills are perceived and demonstrated. I was responsible for development and delivery of personal development, employability and technical skills workshops in line with approved curriculum. In addition to skill development, I also provided training on accessing the labour market and local job search resources. When necessary, I applied dispute resolution skills to preserve relationships and program goals. During selection for programs, I ensured best practices were observed in candidate screening, contract delivery, and stakeholder management. In addition to my daily responsibilities, I was often called upon to provide strategic leadership and operational implementation of Society initiatives, develop clear documented process of case management to track successes, and identify opportunities and develop strategies for improvement. This included: - Working with a range of senior stakeholders to advise on program optimisation - Compiling Excel data sheets on participant enrolment, pay roll, and performance management - Conducting face to face visits with clients and trainees to hold performance appraisals, develop procedures, and assist in the management of people issues
Career for Years Founder
Feb. 2017The mission at Career for Years is to be a platform of empowerment for job seekers, transition-ers, and gig economy-ers, enabling your career for years, regardless of employer/employee relationships, geographic locations, or personal circumstances.
Workskil AustraliaCustomer Service Officer
Feb. 2016 - Aug. 2016MelbourneIn my multifaceted role with Workskil Australia, I managed daily diary bookings for a site of 6 staff responsible for 1500 clients (job seekers). To assist with office caseload management, I completed registration appointments & recorded required documents including privacy forms, assessments, & case notes. During these appointments I concisely & clearly explained mutual obligations to job seekers via telephone, email & in person. In addition, I maintained & updated site quality controlled documents and briefed fellow staff on policy & procedural updates. I was also encouraged to conduct compliance related appointments and correspondence as I was trained in the delivery of this service and it aided clients in being reconnected to services. A key part of my role included liaising with delegates of Department of Human Services to inform & advise on appropriate actions regarding job seekers’ social assistance payments and compliance. I also demonstrated time management, document use, and accountability skills by processing invoices, raising required purchase orders, keeping batch expenditure records & reconciling monthly petty cash.
WISE EmploymentEmployment Consultant (Contract)
Dec. 2014 - Jun. 2015Melbourne, AustraliaI delivered a strengths oriented approach to achieve placement targets of job seekers and made outbound cold calls to employment liaisons, community and job banks for vacancy alerts. I met interviewed, and assessed job seekers efficiently and tailored services to match employment goals. By demonstrating an ability to secure sustainable employment & post placement support for job seekers, I gained recognition as a high achiever and was assigned additional responsibilities. I organised appropriate interventions and strategies to find and maintain employment for my clients. My approach to case management included a commitment to working effectively as part of a team, operating both locally and remotely. Excellent communication skills with an aptitude for interaction across various industries instilled trust and rapport with clients. My determined work ethic with strong attention to detail and organisational skills ensured that targets were met. I applied skills assessment strategies in administering service to job seekers with multiple barriers and backgrounds. Employed effective time management in regulating high volume caseload and tasks.
FutureworxWorkshop Facilitator | Resource Specialist
Jan. 2014 - Nov. 2014Nova Scotia, CanadaAssess new client's needs while developing professional and genuine rapport for further consultation. Promoted, developed and delivered workshops on a variety of employability skills and job hunting techniques. Educated clients on Occupational Health and Safety, Labour laws, Human Rights and Human Resource practices. Continuously researched labour market information including trends and varying models of employment connections. Prioritized community outreach and empowerment through education.
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