AB InBevData Quality Lead
Nov. 2021 - Nov. 2022- Lead a team of Data Quality Engineers to maintain and continuously improve QA program. Mentor and develop each team member and create an environment that sets them up for success; - Usage of tools and reports to gather data and evaluate trends or patterns affecting quality, conduct root cause analysis, share actionable insights and recommend clear actions to areas inside and outside of BEEs; - Guide and track implementation of corrective and/or preventive actions for issues related to the project's team; - Capacity Planning: Allocate and coordinate work and resource plans; track progress of all activities against the plan, managing own deliverables and that of others to meet deadlines; - Design and Develop Quality Assurance SOPs and Playbooks ensuring global standardization; - Lead quality initiatives, workshops and focus groups with Ops and Development teams to support the knowledge and understanding of quality pain points that will drive actionable and measurable improvements; - Build automated periodic clear quality reports by collecting, analyzing and summarizing data to the senior management via Power BI; - Build and lead automated initiatives to collect, analyze and summarize data to standardize quality reports metrics across all projects data; - Proactively identify knowledge capability gaps with Training; - Drive positive engagement with other functions (Ops, Development, Architecture, Product, e.g.) to drive actions to improve customer experience.