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Work Background
Root & LedgerBookkeeping Services
Jan. 2025Victoria, BC
Eagle Creek Village Dental CentreDental Receptionist
Sep. 2023 - Apr. 2025Victoria, British Columbia, CanadaAnswer phones, schedule appointments, confirm appointments, welcome check ins, collect and verify insurance information, prepare and submit insurance claims, enter and update patient records, process new patient forms, maintain confidentiality, collect payment, issue receipts and manage billing inquiries, coordinate referrals.
Capital City Drywall & PaintingProject Coordinator
Jun. 2021 - Oct. 2022Answered all phone calls, text messages and emails. Recorded and prepared minutes for all meetings. Daily communication with Homeowners, Project Managers, Site managers, Delivery Companies. Managed the scheduling of all employees, as well as the Project Manager and construction projects. Used control tools to update and monitor project schedules. Planned organized, directed, controlled and evaluated daily operations. Ensured that all equipment or materials needed for projects were on-site for the employees. Ordered supplies needed for the office. Daily inputted data into Quickbooks and Google Spreadsheets, Google Calendar. Looked after invoices & bills and received payments from clients. Experience using: QuickBooks, Google Docs, MS Excel, MS Word, MS Windows, MS Outlook, Exak time, Verizon gps, Spreadsheets, Instagram, Facebook, Google Business page
Cozumel Beach houseRental Manager
Jan. 2014 - Jan. 2020Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental. Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems. Oversaw daily operations, maintenance and administration of various properties. Cultivated rapport with clients to meet expectations for high-end event space rentals. In charge of all Bookings and managing schedule of employees to ensure Vacation rental is ready for all guests
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