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Work Background
Oceana SpaSocial Media Marketing Manager
Jul. 2021Aberdeen, Washington, United StatesAs the Social Media Marketing Manager at Oceana Spa in Aberdeen, Washington, I curated engaging content across multiple social platforms, spearheaded successful multi-channel marketing campaigns resulting in a 40% increase in website traffic, and leveraged Meta Analytics to optimize campaigns for growth in followers and click-through rates.
Family Care NetworkPatient Service Representative
Oct. 2020 - Jul. 2021Bellingham, Washington, United StatesIn my role as a Patient Service Representative at Family Care Network in Bellingham, Washington, I managed over 12,000 sensitive patient data entries with exceptional accuracy. I exceeded daily call quotas by 15%, handling an average of 250 calls per day. Additionally, I delivered professional, friendly, and patient customer service, effectively addressing and escalating concerns when necessary.
Bellingham Regional Chamber of CommerceIntern
Jun. 2019 - Sep. 2019Bellingham, Washington
Western Washington UniversityReporter for the Western Front
Apr. 2018 - Jun. 2018Bellingham, Washington AreaAs a reporter for Western Washington University's student newspaper, the Western Front, I covered a wide range of stories, from national bands to local school events. My role involved conducting in-depth research, interviewing sources, and crafting compelling narratives. Through this experience, I honed my storytelling skills and developed a keen eye for detail.
AAUW Bellingham BranchPublic Relations Consultant
Apr. 2018 - Jun. 2018Bellingham, Washington AreaIn my role as a Public Relations Consultant at AAUW Bellingham Branch, I was responsible for creating campaign material, PSA’s, and FAQ’s to support our public relations efforts. I also drafted Press Releases and developed a social media guide to enhance our online presence. By collaborating closely with clients, I ensured that all material requirements were met, resulting in successful campaigns and effective communication strategies.
Whatcom Community CollegeResidence Life Administrative Assistant
Jul. 2017 - Oct. 2020Bellingham, Washington AreaIn my role as a Residence Life Administrative Assistant at Whatcom Community College, I excelled in delivering top-notch customer service, managing daily operations efficiently, and coordinating various departmental activities. I demonstrated strong problem-solving skills and a keen eye for anticipating and meeting departmental needs.
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