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Work Background
CKE (HARDEE'S)Director of Operations
Sep. 2023 - Nov. 2024Evaluate KPIs while coaching and training to maximize profitability, P&L controls, hiring and training of District Managers, Managers, implement new product rollouts, build sales and minimize costs, etc.
Jack in the BoxDirector of Operations
Jan. 2019 - May. 2023Oversee up to 42 restaurants in 3 states, evaluate KPIs while coaching and training to maximize profitability, P&L controls, hiring and training of District Managers, Managers, implement new product rollouts, build sales and minimize costs, etc.
Jack in the BoxMarket Manager
Dec. 2015 - Jan. 2019Oversaw 16 restaurants, evaluate KPIs while coaching and training to maximize profitability, create and implement training initiatives, build sales and minimize costs, etc.
Jack in the BoxTraining General Manager
Oct. 2011 - Dec. 2015Oversaw single restaurant and established and maintained Certified Training Manager status, trained 30+ District Managers, Restaurant Managers and Assistant Managers, maintained a food safe and clean restaurant while running food cost, labor, speed and Guest standards.
HAL'S FABULOUS VEGAS BAR AND GRILLEServer
Aug. 2007 - Dec. 2011Server and Certified Trainer while attending college.
Logan's RoadhouseTraining Manager
Dec. 2001 - Aug. 2007Coordinated training for all employees including schedules, certifying trainers and new employees, led training meetings, etc. Led BOH team including overseeing inventory and costs, ordering of food and supplies, maintaining food safety standards and health codes, retrain kitchen employees and implement company systems to increase profitability.
Logan's RoadhouseLead Bartender
Aug. 1998 - Dec. 2001Trained all Front of House employees, opened 4 new restaurants on Corporate Training Team, led shifts at multiple locations, etc.
THOMPSON, HELLER & CO, LLCReceptionist
Oct. 1995 - Dec. 1998Began answering phones, filing, etc. Kept books for 3 clients including payables, receivables, payroll, preparing tax reports, etc.
CKE Restaurants, Inc.Director of Operations
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