Pompano Beach ClubPaid Summer Intern
May. 2019 - Aug. 2019Southampton Parrish, BermudaAs an intern as Pompano Beach Club, I worked as a Front Desk Clerk, Beach Attendant, Assistant to the Housekeeping Manager, Laundry Attendant, Food and Beverage Server, and Watersports Center Attendant. Assisted the Front Desk Manager with the guest check in and check out process, any general guest questions, and resolving problems. Exceeded average sales at the beach bar through beverage sales and various beach attendant activities. Supervised the Housekeeping staff alongside the Head Housekeeper. Provided additional assistance cleaning and servicing rooms when needed. Washed, steamed, pressed and folded all linens throughout the hotel. Provided an exceptional customer experience through food and drink recommendations and quality service during dinner service in both resort restaurants. Managed all aspects of the water sports center by tracking all equipment, assisting guests with rentals, and participating in all end of day cleanup activities.