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Work Background
Marsh McLennanData Coordinator – Data & Digital Solutions
May. 2024Bogotá, Capital District, ColombiaLead the design and implementation of process automation solutions, primarily using Python and occasionally Power Automate, to streamline operational workflows and reduce manual effort across departments. Developed scripts to extract structured data from PDFs and Outlook emails, transforming it into actionable DataFrames for internal operations and reporting needs. Applied machine learning models, such as clustering algorithms, to categorize large volumes of operational data, significantly improving data processing speed and enabling faster decision-making for operations teams. Act as the local implementation lead for global digital solutions, aligning international tools with Colombia’s specific business needs by coordinating with cross-functional teams across departments like Sales, Operations, IT, and Leadership. Bridge the gap between global product teams and local users by translating business requirements, identifying adoption barriers, and adapting tools to the Colombian market context. Support change management efforts to ensure successful rollouts of new platforms and tools, fostering adoption and long-term impact.
RappiTechnical Account Manager
Jun. 2022 - May. 2024● Directed operations and integration of 150+ LATAM accounts, implementing strategies for successful outcomes and commercial optimization.
● Executed data analysis and Data Science tasks to identify patterns and trends, enhancing decision-making.
● Led automation and API integration migration, improving operational efficiency and reducing errors.
● Generated detailed reports for strategic partners, sales teams, and operations.
● Maintained effective communication with stakeholders to ensure alignment and customer satisfaction.
● Led global projects for automation, process improvement, and Machine Learning model creation using SCRUM methodology.
● Utilized Python, SQL, PowerBI, Airflow, and Jira for efficient data analysis, model creation, and project management.
Achievements:
● Implemented automation solutions to reduce processing time and improve data accuracy.
● Led successful implementation of Machine Learning models, optimizing processes and driving strategic insights.
● Developed advanced analytical reports, facilitating informed decision-making and driving business growth.
RappiPayment Analyst LATAM
Nov. 2020 - Jun. 2022As a Data Analyst (SQL, PowerBI), I make decisions for Rappi's growth and devise strategies that benefit the business. I prepare statistical reports (PowerBI) and create dashboards in Snowflake and Redash (SQL). I maintain relationships with stakeholders and utilize analytical skills to make recommendations. Additionally, I manage and execute the payment process for business partners across multiple countries in the region, coordinating with internal and external teams to ensure accuracy and timeliness in payments. I conduct reconciliations with partners and coordinate escalations with commercial and internal teams. I also review and maintain queries (SQL) and conduct periodic reviews of sales reports and business terms with partners.
Banco Falabella ColombiaIngeniero de datos Jr
Nov. 2019 - Nov. 2020Bogotá D.C., ColombiaAs an ODS Engineer at Falabella Bank, I was responsible for designing and maintaining the Operational Data Store (ODS). I collaborated with multidisciplinary teams to gather requirements and design data models. I implemented ETL processes to extract, transform, and load data into the ODS. I also conducted data analysis to identify data quality issues and implemented solutions to improve data accuracy and reliability.
Dell EMCSales Support Associate
Dec. 2018 - Jul. 2019Bogotá D.C., Colombia
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