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Work Background
SolvayRPA Senior Business Analyst
Apr. 2022 - May. 2025Lisbon, Portugal- Creation of new robotic processes to increase efficiency, accuracy, results and cost savings of any given manual activity within the company;
- Analysis and meetings next to clients; - Blueprint creation and several related documents, liaison and testing with developers;
- Incident and change management;
- Participation in the Agile company workgroup to assist its implementation on digital technology teams. - Participation in the company's SAFe (Scaled Agile Framework) implementation group - Completed the company's leadership program Tools used within main function: Jira, Uipath, google apps, draw.io, bmc helix
BNP Paribas Securities ServicesIT Senior Business Analyst
Aug. 2017 - Apr. 2022Lisbon Area, Portugal- Responsible for the User Acceptance Tests (UAT) of the CSDR Settlement Discipline project and assisting on its analysis - Analysis and creation of requirements/change requests, UAT and Production support to regulatory reporting for: - CSDR Internalised Settlement Reporting - FTT (Financial Transaction Tax); - Mifid II (Markets in Financial Instruments Directive);
- Cross-branch harmonization, leading to harmonization of all T2S (Target to Securities) branches - Euronext, Germany, Italy and Spain; - Development of Change Requests and UCS (Use Case Specifications) analyzed and discussed along with other Business Analysts, IT/Developers teams and Project Managers;
- Daily support to Operational teams for the settlement of financial instruments and for regulatory reporting;
- Training Operational teams upon deployment of new releases;
- Testing (UAT) new developments before deployment.
Católica Lisbon School of Business and EconomicsResearch Fellow
Oct. 2016 - Aug. 2017Lisboa e Região, PortugalResearch fellowship under the supervision of Professor Ilídio Barreto,
Research field: Strategic Management
DSL LawyersBusiness Operations Manager
Mar. 2015 - Jul. 2016MacauCoordinating all functional departments (Marketing,Accounting,IT and HR);
Planning, implementing and maintaining improved procedures;
Liasing with suppliers;
Data analysis and reporting;
Supervising and assigning work to teams;
Payroll; Reports directly to Directors
DSL LawyersMarketing & Accounting Supervisor
Mar. 2014 - Mar. 2015MacauAccounts:
Restructuring in-house accounting procedures Communicating and negotiating with all suppliers (banks, accountants)
Accounts payable and receivable, Bookeeping, Bank Reconciliation,
Online banking Marketing: Management of all external communications with press and suppliers. All events and PR Social Media management
Development and tracking of newsletters Responsible for website development, launching and maintenance Responsible for business development within all operational areas of the firm
Topwines Ltd.Sales Consultant
Jan. 2013 - Aug. 2013MacauExtending the sales channel to Hong Kong;
Market research; Prospection of potential clients;
Customer management
Four Seasons Hotel Ritz LisbonInternship in Public Relations
Jun. 2011 - Jul. 2011Lisbon Area, PortugalAcquired knowledge of the diverse aspects of the business, mainly client and media interaction, by undertaking responsibilities such as:
Reservations’ database, social networks’ and external relationship management – reporting directly to the PR
Portugal TelecomCustomer Relationship Assistant
Mar. 2011 - Apr. 2011Coimbra Area, PortugalSupport to customer billing;
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