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Work Background
Derivco Isle of ManIT Engineer
Oct. 2019Isle of Man, United Kingdom
IPT HoldingsSystem Engineer
Mar. 2018 - Oct. 2019CenturionNetwork Operations Center - Systems Engineer. Monitoring and maintenance of client network and server infrastructure. Remote disaster recovery in case of environment failure. Patch management and backups of all clients. Remote desktop/server support for clients. Environments ranging from big corporate domains to smaller work groups. Exposure: - Network monitoring tools and best practice. - Firewall setup, maintenance and best practice. - Domain hosting, transfers and best practice. - Office 365 migrations, maintenance and best practice. -Domain implementations, dns, dhcp and group policy implementations, maintenance and best practice.
- Disaster recovery from failures, or *ransomeware attacks.
Yonder MediaIT Support Analyst // Software Development Internship
Apr. 2017 - Mar. 2018Pretoria Area, South AfricaOnsite desktop/server support, providing support for a small office of 50 people in the web hosting and applications development sector. The environment consisted of a Linux based infrastructure and domain like environment. I was also doing a web application development internship and mainly focused on backend server side development of web applications in PHP language and occasional frontend work in joomla and laravel. Daily duties include building, updating and maintaining applications. Managing and manipulating sql data. Exposure:
- Mac OS and Ubuntu Linux desktop support. Linux Samba file share maintenance and support. Owncloud setup, support and maintenance. Gsuite setup and support. - PHP language, Mysql, Laravel and Joomla frameworks.
AECOMIT Support Analyst
Nov. 2013 - Mar. 2017Centurion South AfricaOnsite desktop/server support for a big corporate company with over 500 users within the Engineering and consulting sector. The environment consisted of a full Microsoft domain with SAN and DR in place. I was part of the 2nd /3rd line support team providing support to AECOM SA Head office in Centurion South Africa. I mainly dealt with computers and laptops, but we were responsible for the server infrastructure and would need to do maintenance and perform "Remote Hands" functions for the Edge Server team. Exposure: Desktop support - Windows 7 strictly, Autodesk suite and many other Engineering software suits support. Server support/maintenance - Local infrastructure, Software as a Service support (Web based US applications). Infrastructure as a service support (Data center replications), Local Tape based backups with Symantec Backups. Information Security - Worked with the US based InfoSec team - Malware removal on computers, Harmful Email and attachment investigations. I also gained exposure to working as part of a global IT team and implementing the ITIL standards.
Ubuntu Technologies2nd/3rd line Support Engineer
Aug. 2013 - Nov. 2013Pretoria Area, South AfricaRemote desktop/server support of 20 separate clients within Government, Financial and Advisory sectors. Environments ranged from big corporate domains, to small work-groups. I was also involved in EMC's mail archiving for some of the bigger firms, this will include archiving and recovery of mails when needed. I was soon after sourced out to Aecom.
Techfusion (Pty) Ltd.2nd line Support Engineer
Nov. 2011 - Aug. 2013Pretoria Area, South AfricaRemote and onsite desktop/server/infrastructure support for over 30 clients within Health care and Financial sectors. Environments ranging from big corporate domains to smaller offices. General Windows 7 client and Windows server 2008 remote support. We supported over 30 clients amounting to about 700 users.
Grant Thornton South Africa1st line support engineer
Mar. 2009 - Nov. 2011Pretoria Area, South AfricaOnsite support for Grant Thronton SA Pretoria branch.
CCTV Security Surveillance Gauteng (Pty) LtdTechnician
Jul. 2007 - Mar. 2009Durban Area, South AfricaCCTV Tech for CCTV Security Surveilance KZN branch.
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