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Work Background
Cole ClarityFounder & Principal Behavioral Scientist
Jan. 2025I help organizations prove what works and eliminate what doesn't through balanced, rigorous testing and behavioral science. After years of building enterprise-scale testing frameworks and processing hundreds of experiments across Fortune 50 companies and innovative startups, I founded Cole Clarity to transform how organizations make decisions. Businesses need to find the sweet spot between quick thinking and validation. I partner with organizations to build testing frameworks that separate effective practices from costly assumptions, helping leaders move beyond gut feelings to evidence-based decision making.
behamicsHead of Behavioral Science
Jan. 2024 - Jan. 2025Innovator at the intersection of AI and Behavioral Science. Focused on elevating client engagement and success in eCommerce. Advise clients on the application of AI-driven behavior change solutions, nurture international client relationships, and ensure outstanding satisfaction through innovative Nudge solutions and strategic insights. I work with clients to develop novel Nudge solutions grounded in the latest research, build strong client bonds, and translate Behavioral Science into actionable strategies.
HumanaDirector, Behavioral Economics
Sep. 2021 - Jan. 2024Team leader responsible for managing enterprise test design processes and infrastructure at Humana. Each year at least 100 prospectively designed field experiments, observational studies, pilots, etc. navigate this process. Guiding the evolution of the enterprise rapid learning strategy alongside clinical, financial, data science, and business leaders. Leading the development of an internal experimentation platform.
HumanaBehavioral Economics Lead
May. 2019 - Sep. 2021Louisville, Kentucky AreaCocreated a proof of concept for an internal experimentation platform. Fostered culture change across the organization with respect to rigorous real-world experimental design. Implemented 10+ tests of real-world behavior change interventions.
HumanaSenior Behavioral Economics Professional
Apr. 2018 - May. 2019Louisville, Kentucky AreaCocreated an enterprise-wide study design process at Humana. Implemented 5 real-world field experiments alongside business leaders to impact population health, member experience, and marketing initiatives. Raised the profile of prospective study design at Humana and fostered culture change across the enterprise.
HumanaProgram Evaluator
Feb. 2016 - Apr. 2018Improved evaluation instruments and methods to deliver reliable and actionable results for the Wellness organization. Derived new metrics to measure effectiveness of well-being products. Developed and enhanced survey methodology used to measure performance and identify growth opportunities. Created reports and presented findings to senior decision makers across organization.
Alere Wellbeing (now a part of Optum)Evaluation Manager
Sep. 2012 - Feb. 2016Seattle, WAManaged the evaluation services team. Oversaw the design and execution of evaluations for external clients. Served as internal statistical consultant. Managed the evaluation budget, contracts, and accounts. Led initiative to improve the efficiency and quality of reporting by enhancing SAS programs and documentation.
National Research Center, Inc.Research Associate
Aug. 2011 - Sep. 2012Boulder, COManaged survey and evaluation projects for local governments and school districts to ensure deliverables exceed client expectations. Designed evaluation plans, developed data collection tools, managed data collected via mail, web, phone, and in person. Performed statistical analyses and presented findings to clients that included local governments and school boards.
American Dental AssociationResearch Analyst I
Nov. 2006 - Sep. 2011Served as interdepartmental statistical and survey research consultant on survey design, experimental design and statistical analysis. Managed survey implementation with outside vendors to ensure integrity of survey data. Enhanced ADA member value by creating web-based and mailed surveys, managing respondents, cleaning datasets, and preparing reports for practitioners and dental education programs.
Loyola University ChicagoPart-time Instructor
Sep. 2005 - May. 2010Responsible for teaching undergraduate level courses in the Psychology Department. Courses included: Advanced Statistical Analysis for the Social Sciences Using Computers, Statistics for the Social Sciences, Social Psychology Lab.
MatherStaff Research Associate
Mar. 2004 - Nov. 2006Designed, implemented, analyzed and reported on all in-house evaluations focusing on resident satisfaction and quality of life, staff satisfaction, and project effectiveness. Prepared a variety of research reports and papers for executive team members.
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