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Work Background
Mosaic Sales Solutions - Supporting GoogleTerritory Sales Manager
Aug. 2021Alabama, United States● Conduct comprehensive sales training, product demonstrations, and cultivate relationships to Google's Android and Pixel devices.
● Lead brand training initiatives for retail employees within Carrier stores. ● Drive sales growth and expand market share within the designated territory.
● Collaborate with retail store managers to enhance product visibility and boost sales. ● Establish and nurture strong partnerships with retail leadership for effective sales strategies. ● Utilize Salesforce and other reporting tools in store visits to aid in data analysis. Key Achievements:
● Coordinated and led formal/informal training events, both in-person and virtually. ● Identified and executed opportunities to increase product advocacy and sales.
● Analyzed sales and market data to provide consultation for underperforming stores. ● Successfully tracked performance against assigned directives and KPIs.
Self-employedFreelance Customer Support Manager
Sep. 2020Auburn, Alabama, United States• Manage Customer retention, Customer Service and Sales for Startup companies
• Social Media Management
• Zendesk, Gorgias, Calendly, and Salesforce
• Manage and design Shopify stores, including return, orders, and refunds.
T-MobileNational Retail Accounts Executive
Aug. 2016 - Aug. 2020Montgomery, Alabama Area• Responsible for achieving sales quota targets and increasing sales in Sprint Nation Retail Partners • Provide regular training, education, merchandising, and side-by-side coaching of Sprint’s portfolio. • Consult with National Retail Management regarding financial results, hiring, staffing, marketing, and store operations.
• Coach retail staff to sell Sprint products and services through relationship building, one on one trainings and classroom Managed 40 plus retail locations and 85 Indirect sales staff.
Koldnuggetz Ice & EntertainmantManager of Operations
Feb. 2014Auburn, Alabama Area• Assist in the management of concessions at the University of Alabama Bryant Denny Stadium. • Managed volunteer groups in concessions and mobile vendors at Bryant Denny Stadium • Managed Stadium Vendor at various athletic venues at Auburn University • Take care of all emails, phone, and in person correspondence• Responsible for inventory and locating new suppliers• Schedule all events and travel for owner and food trucks
TracFone WirelessSenior Field Sales Representative
Dec. 2007 - Jan. 2016Alabama• Train Walmart Retail Sales Representatives on six brands of cellular phones and devices
• Maintain, negotiate space, feature placement, and long term placements of all products and devices
• Constant sales growth in a multi-million dollar 63 store territory
• Training and supervising of third party merchandising associates
• Set modular according to plan-o-gram
• Develop marketing plan and participate in store grand openings and special events
• Organize and supervise sponsorship events in coordination with FLW outdoors
• Develop key relationships with Walmart Regional, Market, and Store Managers
• Part of successful launch of two new brands and numerous devices
• Position 100% travel and 45% overnight
Mosaic Sales SolutionsMicrosoft Field Representative
Feb. 2004 - Aug. 2006Birmingham, AL and Surrounding Area• Merchandising and Retail Associate training on XBOX and Microsoft Software at 90 retail locations • Build displays, maintain proper inventory levels, and ensure that all product is properly faced
• Plan and organize special events for customer product education and awareness
CintasSales Support/New Account Coordinator
Jan. 2002 - Mar. 2004Bessemer, al• Administrative support for a 14 person sales team. • Prepared proposals, marketing letters, reports, charts, and promotional materials
• Assure flawless installation of new accounts and follow up with new customers
• Preformed basic administrative duties such as data, entry, memo writing and filing. Created and designed artwork for logo mats and specialty emblems
Russ Berrie,Territory Sales Representative
Nov. 2000 - Dec. 2001AlabamaResponsible for outside sales for gift company. Set up of new accounts and relationship building sales. All sales business to business. Collections of delinquent account.
Bioenergetics/SepcoOffice/Production Manager
May. 1993 - Oct. 2000Pelham, ALResponsible for the management of 4 person production team. All office duties, inside and outside sales. Prepared product for shipment both domestic and internationally. Preformed all marketing and tradeshow duties. Managed development and manufacturing of Aquatic therapy equipment. Demonstration of product and families and therapist for possible purchase.
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