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Work Background
The Victoria CollectionEntrepreneur | Hospitality Business Strategist
Mar. 2016 - Jan. 2025FranceAt The Victoria Collection, I led the creation, development and management of luxury boutique hotels, including Tsilaosa Hotel & Spa and Sarana Hôtel & Spa, establishing them as premium 4- and 5-star destinations. Key Achievements & Impact: - Luxury Brand Growth & Market Positioning: • Established The Victoria Collection as a top-tier hospitality group • Secured strategic partnerships with high-end travel agencies and luxury brands - Tsilaosa Hotel & Spa | 4-Star Upgrade & Expansion: • Managed a €2M investment to elevate the property from 3-star to 4-star. • Increased room capacity from 15 to 22. • Introduced a high-end wine bar, enhancing guest experience and F&B revenue. - Sarana Hôtel & Spa | New Luxury Destination: • Spearheaded the launch of a 4-star boutique retreat in Cirque de Salazie. • Oversaw an €8M investment to develop a 31-room luxury hotel, restaurant & SPA • Achieved break-even in just 18 months. - Financial & Operational Excellence: • Led a team of over 80 employees, optimizing service quality and cost efficiency. • Maintained an average occupancy rate of 71% across both hotels • Integrated sustainable initiatives and smart hospitality technologies - Guest Experience & Personalization: • Designed exclusive VIP hospitality services, including airport pickups, curated stays, and bespoke luxury experiences. Core Skills & Expertise: • Business Development and Market Expansion • Hospitality Investment and Asset Management • Luxury Brand Positioning and Partnerships • High-Performance Team Leadership • Financial Strategy and Operational Optimization • Guest Experience Innovation
MARUGAL - Distinctive Hotel ManagementDeputy Manager
Jul. 2014 - Mar. 2016Chambord• Shift management
• Setting up of SOP
• Daily management of the hotel (housekeeping/ front office / restaurant)
• Suppliers management
• Yield management
Hôtel Le MeuriceRéceptionnist
Aug. 2013 - Jan. 2014Région de Paris, France• Welcoming guest, check-in/check-out
• Rooming : tour of the hotel, room’s description
• Preparation of days: updates Cardex
• Re-supplying stock front office
MERVILLE HOTEL & RESORTS PRIVATE LIMITEDWaiter
Oct. 2012 - Jan. 2013Grand Baie, MauritiusRestaurant & Bar
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