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Work Background
fizupayHead of Business Development
Nov. 2024Fizupay addresses a critical need in the travel industry: making travel more accessible and easy to book. With our innovative payment platform, travelers now have the freedom to reserve and pay for their trips with customizable payment plans that require no credit checks, bring earlier bookings and higher booking value, while offering the lowest payment processing fees in the industry. Interested in learning more? Let's connect! +56 9 6868 0644, contact@fizupay.com
🔗 Request a Free Consultation or Demo https://lnkd.in/eHyUa5sJ #Travel #Hospitality #Airline #TravelTech #Fintech #Payment #PaymentSolutions #Fizupay
Cito Hospitality Solutions ChileGeneral Manager
May. 2024 - Nov. 2024POR QUÉ EXISTIMOS
CiTO Hospitality existe para ayudar a los hoteles a ser más competitivos.
CÓMO LO HACEMOS
Ofrecemos soluciones comprobadas basadas en tecnología y experiencia hotelera
PARA QUE FIN
Para lograr bajar los costos, incrementar eficiencias y rentabilidad de los hoteles Nuestros clientes: Marriott, Accor, Intercontinental, Four Seasons, Six Senses, Hotel Copacabana Palace, entre otros
www.citohospitality.com
ALRO GROUP CHILEFounder
Dec. 2023ChileManaging and consulting in hospitality, commercial and residential real estate. Ensure property performance with a focus on long-term sustainable growth. Implementing strategies to increase economic and financial performance. WHAT WE DO
Improve operation health, increasing digital footprint, optimizing all revenue lines and reducing operational costs. Residential real estate I Commercial real estate / Development, Asset & Property Management
Multifamily projects
Mandarin Oriental Hotel GroupDirector of Commerce
May. 2022 - Nov. 2023Santiago Metropolitan Region, ChileOverseeing the revenue generation and commercial performance of the 3rd largest hotel in Santiago, 310 rooms, 1,800 m2 indoor and 5,000 m2 outdoor meeting space. Responsible for driving revenue growth, optimizing pricing strategies, and maximizing profitability across all revenue streams.
Achievements:
Sales Team of the year - The Americas 2022
2023 all-time record sales Events & Catering, surpassing USD 4M
35% growth in hotel occupancy
48% growth in room revenue, 109% RGI index
13% growth total hotel revenue
Hired and developed Conference Services team, improving upselling and customer experience before and during events
Transitioned pricing from Chilean Peso to USD in all rooms distribution systems
2+1 EnergíaCo-founder and Managing Partner
Aug. 2016 - Apr. 2022Buenos Aires Province, ArgentinaCo-founded a fuel wholesale distributor, servicing transportation, agricultural and industrial clients. 120- client portfolio, 350.000-litre sales per month. Managed sales, logistics and supply chain.
Construction and installation project manager for a 100.000-litre distribution plant following safety standards and regulations.
Responsible for successful cash out, selling turn-key operation to a major YPF distributor
Self-EmployedSales & Marketing Consultant
Jan. 2013 - Aug. 2016Buenos Aires Province, ArgentinaSales, revenue management, marketing and communications, with a strong focus in lead generation and conversion. Digital and non-digital marketing, customer service and user experience. • Revenue Generation Strategy
• Market analysis and competitor benchmarking • Pricing and distribution channels optimization – brand.com. online travel agencies, corporate, groups
• Setting revenue targets and monitor performance against budget and key performance indicators (KPIs) • Team deployment and resource allocation. Develop and execute sales strategies, marketing campaigns, and promotional activities. • Collaborate with cross-functional teams to develop and execute initiatives that drive revenue and enhance guest satisfaction. Clients & Projects: Espacio Auto Pirelli, RedFlux Total Lubricants, Optima Financial, LobosBus, Hotel Yacanto, Córdoba; Ville Saint Germain Cariló; Pilar Golf Club, Arena Center Lobos; Llao Llao Resort, Golf & Spa; The Vines of Mendoza; Marina Fuy Hotel, Chile; Cuper & Co Restaurant, Chile
Muy Exclusivo Hotels & LifestyleFounder & Director
Jan. 2011 - Dec. 2013Miami, Florida, United StatesOUR SERVICES
Sales & marketing services for luxury hotels & resorts.
Market hotels & destinations to affluent Latin American travelers
Destination management services for incentive groups from Latin America (Zurich Insurance , Movistar, Microsoft, El Mercurio)
One Bal Harbour Resort & Spa - Currently Ritz Carlton Bal HarbourDirector of Sales and Marketing
Jan. 2010 - Dec. 2012Bal Harbour, FL124-room beach front condo-hotel, member of Small Luxury Hotels, Virtuoso and Signature Travel Network. Significantly improved hotel performance through sales, marketing, and distribution actions 54% increase in occupancy 39% increase in RevPar 26% growth in RGI index YOY - Hosted Travel + Leisure Advisory Board, including the top 15 travel companies in the country
-Created in-house reservations department and implemented full Delphi sales training
-Successfully transitioned the hotel to SLH distribution systems, online booking engines and call centers
-Developed comprehensive plan including GDS marketing, search engine optimization and e-marketing
Fairmont Hotels & ResortsDirector of Leisure Sales
Jan. 2007 - Dec. 2010Miami, FLTurnberry Isle Miami - Currently JW Miami
http://www.turnberryislemiami.com 392-room luxury golf resort with a private membership component. The property is owned by Turnberry & Associates, the portfolio includes the Fontainebleau Resort and Aventura Mall. Successfully reintroduced resort to the market and reestablished relationships with international and domestic travel partners after reopening. Redeployed sales team and contributed to create in–house reservations department. Worked closely with Greater Miami Conventions and Visitors Bureau. • Sales Team of the Year, Fairmont Hotels & Resorts, top performing team over 65 hotels
• Pushed transient room nights sales from 25,000 to 51,000 a year, an all-time best for the resort
• 32% increase in guest golf rounds
• 31% RevPar index growth, # 1 company wide
• Secured 2009 Virtuoso Latin America Academy, held at Fairmont Turnberry Isle
• Most successful travel industry promotion companywide, 2,000 travel agents visited the hotel
• Secured Best of the Best with Travel Impressions / American Express Nov 2008
Station CasinosCorporate Director of Marketing, Latin Market
Jan. 2006 - Dec. 2007Las Vegas y alrededores, Nevada, Estados Unidoswww.stationcasinos.com Responsible to develop and implement marketing and advertising initiatives throughout the Company’s 15 properties in Southern Nevada targeted to the local Latin community. Oversaw the following departments: Loyalty Program, Promotions, Advertising and Rewards Center. Supervised a staff of 18 employees. - Increased guest satisfaction scores by 15%. - Created “Close to home, close to you” campaign for radio, print and TV
- Designed action-packed promotions and events, 14 soccer themed parties in partnership with Univision and Diageo Spirits. - Responsible for corporate presence at Fiestas Patrias and Cinco de Mayo, the biggest Latin festivals in the year.
Four Seasons Hotels and ResortsCorporate & Travel Industry/ Group Sales Mgr
Jan. 2002 - Dec. 2006Las Vegas, Nevadawww.fourseasons.com/lasvegas 424-room resort located on Las Vegas Strip. Developed strong relationships with key accounts and travel partners like HRG, American Express, Virtuoso and major domestic and international wholesalers. Worked closely with Las Vegas Conventions & Visitors Authority and Four Seasons regional sales offices. Directly involved in revenue management, marketing and advertising.
• President’s Club Award 2003, 2004 and 2005. Achieved consistently more than 110% of targeted goals. • Grew corporate business from 5,600 RN in 2002 to 14,300 RN in 2005.
• Significantly contributed to increase total Transient business by 54%, representing 60% of total hotel revenues.
• Created database for reservations requests and production tracking, applied company wide
• Conducted project to evaluate databases used by the company and presented integration solutions to improve CRM
• Developed Latin American market; designed ads and campaign structure on consumer and trade media.
• Coordinated corporate events for Virtuoso Travel Mart and Luxury Travel Expo in Las Vegas.
Four Seasons Hotels and ResortsGroup & Corporate Sales Manager
Jan. 2001 - Dec. 2002ArgentinaResponsible for selling two hotels: Buenos Aires, a city hotel and Carmelo, a golf & spa resort. www.fourseasons.com/buenosaires; www.fourseasons.com/carmelo Booked and serviced groups up to 30 rooms. Managed corporate and consortia accounts - Achieved 108 % of assigned goals.
- Participated in re-branding of Park Hyatt Buenos Aires and Madison Resort to Four Seasons Buenos Aires and Four Seasons Resort Carmelo respectively. - Negotiated contract with AAT (Argentina Tennis Association). Four Seasons Buenos Aires became the official hotel for the Davis Cup and Federation Cup in 2002. - Developed FS Resort Carmelo as a destination for small meetings and incentives.
Hyatt Hotels CorporationGroup & Corporate Sales Executive
Jan. 1999 - Dec. 2001ArgentinaPark Hyatt Buenos Aires - Currently Four Seasons Hotel Buenos Aires Booked and serviced corporate groups up to 30 rooms. Managed corporate and consortia accounts - Supervisor of the quarter - Q4 2001 - Integrated Marketing & Communications team member, task force focused on brand contact.
- Selected to participate in Hyattrack, a corporate development program.
Hyatt Hotels CorporationManager
Jan. 1993 - Dec. 1999ArgentinaRooms Division, held progressive positions from Front Desk Agent to Front Office Assistant Manager. Oversaw Front Desk, Concierge, Guest Services and PBX Participated in Hyattrack, a 12-month management development program, training in Housekeeping, Finance, F&B and Sales & Marketing
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