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Work Background
MS Air IncTerritory Account Executive
Aug. 2023Dallas-Fort Worth Metroplex
S&B Construction Regional Account Executive
Jul. 2021 - Aug. 2023Dallas-Fort Worth Metroplex- Exceeded sales quota by up to 50% by maintaining strong B2B relationships
- Negotiated pricing and contractual terms and consistently closed deals within 30 days of initial contact
- Maintained a well-managed pipeline resulting in pipeline growth and recurring sales
- Delivered engaging and effective presentations resulting in an increase in sales and engagement
- Led the company-wide implementation of a Customer Relationship Management system
- Oversaw the integration of sales, marketing, and customer service functions into CRM, resulting in enhanced data management, improved customer engagement, and increased sales opportunities
- Utilize a consultative sales approach to effectively communicate the value proposition of our products or services, highlighting their benefits and aligning them with clients' business objective
- Monitor and analyze key performance indicators (KPIs), such as sales metrics, customer satisfaction, and profitability, to identify areas for improvement and implement corrective actions
- Manage budgets, expenses, and financial targets within the assigned district, ensuring cost-effective operations and optimal resource allocation
MS Air IncTerritory Account Executive
Mar. 2020 - Aug. 2021Dallas-Fort Worth Metroplex- Acquired multiple Mid-level and Enterprise sized businesses in a consistent 15% exceeded quota
- Utilized CRM in a sales capacity and advanced computer skills to increase efficiency of sales process
- Closed deals within 60 days of initial contact by applying effective negotiation frameworks
- Prepared and presented compelling presentations to clients, showcasing the unique value proposition and benefits of our products or services, and successfully securing new business opportunities
- Proactively developed new business opportunities by identifying and targeting potential clients within the manufacturing construction industry, resulting in increased market share and revenue growth
GMH Capital PartnersAssistant Community Manager
Apr. 2018 - Mar. 2020Tucson, Arizona- Managed a team of 26 employees, including leasing consultants, maintenance staff, and administrative personnel, providing guidance, and training, to ensure efficient operations and exceptional resident experiences
- Developed and executed marketing and leasing strategies to attract and retain residents, ensuring high occupancy rates and revenue growth
- Managed the property budget, monitoring expenses, and implementing cost-saving measures while maintaining high-quality standards
Cardinal Group ManagementAssistant Community Manager
Jan. 2016 - Apr. 2018Lubbock, Texas- Oversee the overall operations of a student housing complex comprising 896 units, ensuring a high-quality living experience for residents.
- Manage a team of 14 employees, including leasing consultants, maintenance staff, and administrative personnel, providing leadership, guidance, and support to foster a productive and positive work environment.
- Develop and implement strategies to attract and retain residents, optimize occupancy rates, and drive revenue growth.
- Establish and enforce property policies, procedures, and regulations to maintain a safe, inclusive, and conducive living environment for students.
- Coordinate the leasing process, including conducting tours, processing applications, and managing lease agreements and renewals, ensuring compliance with fair housing laws and regulations.
- Foster strong resident relations by promptly addressing inquiries, concerns, and complaints, maintaining open lines of communication, and organizing community events and activities.
- Oversee maintenance and repair operations, coordinating with maintenance staff to ensure timely resolution of work orders, preventive maintenance, and property inspections.
- Manage the property budget, monitor expenses, and implement cost-effective measures to maximize profitability while maintaining high standards of service and property upkeep.
- Collaborate with university officials and student organizations to build partnerships and enhance the student living experience, promoting the property as a preferred housing option.
- Prepare and present regular reports on property performance, including occupancy rates, leasing activity, financials, and resident satisfaction, to senior management.
- Stay updated on market trends, competitor activities, and industry best practices, implementing innovative strategies and improvements to enhance the competitiveness of the student housing complex.
Mid-Cities Pest Control IncSales Technician
Sep. 2008 - Jan. 2016Dallas-Fort Worth Metroplex- Conduct sales activities within a designated area to promote and sell pest control services to residential and commercial customers.
- Develop and implement sales strategies and plans to achieve revenue targets and expand the customer base.
- Proactively prospect for new leads and opportunities, identifying potential customers and conducting targeted sales outreach to generate business.
- Conduct thorough inspections and assessments of properties to identify pest control needs and recommend appropriate treatment plans.
- Prepare and present customized sales proposals and quotes to clients, effectively communicating the value proposition and benefits of the company's services.
- Collaborate with the operations team to coordinate and schedule service appointments, ensuring timely delivery of pest control treatments and services.
- Provide exceptional customer service, addressing client inquiries, concerns, and issues promptly and professionally.
- Build and maintain strong relationships with customers, establishing trust and rapport to encourage customer loyalty and repeat business.
- Stay updated on industry trends, pest control methods, and regulations, maintaining a comprehensive knowledge of the company's services and products.
- Collaborate with the marketing team to support promotional efforts, including attending trade shows, industry events, and community outreach programs.
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