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Work Background
Mentor and Coach
Projector InstituteMentor and Coach
Jun. 2024https://www.prjctrmentor.com/mentor/kseniya-kalashnikova- менторинг і коучинг в сфері створення продуктів, побудови команд і лідерстві - допомагаю молодим лідерам і продакт людям знаходити силу в спілкуванні з командами і будувати потужні відносини задля ефективності бізнесу і бізнес цілей.
Mentor and Coach
STEM IS FEMMentor and Coach
May. 2024Warsaw Metropolitan AreaSupporting young Ukrainian women as mentor and coach
Scrum Master
Luxoft PolandScrum Master
Nov. 2022 - Apr. 2024Warsaw, Mazowieckie, PolandScrum Master for one of the biggest German car manufacturers
Scrum Master
Pluto TVScrum Master
Nov. 2021
Scrum Master
MedeAnalyticsScrum Master
May. 2020 - Nov. 2021Kharkiv, Ukraine
Project Manager Scrum Master
NIX Solutions Ltd.Project Manager Scrum Master
Mar. 2018 - May. 2020
Sales Analyst Team Manager
Acceptic - dedicated software development teamsSales Analyst Team Manager
Dec. 2014 - Mar. 2018Kharkiv Region, Ukraine· Identify the needs of future business partners; · Analyze and be aware of market trends; · Impress potential customers with the first word and the letter subject line; · Regularly interact with customers in order to generate and maintain their interest; · Help in arranging meetings with clients / documents preparation;
Customer Support Representative
Namecheap, IncCustomer Support Representative
Jun. 2013 - Nov. 2014Ukraine, Kharkiv, Lviv- Managing communication with customers (chat, email) - Managing technical issues tickets. - Helping clients on SSL certificate technical questions - Providing pre-sales consultation regarding SSL certificate products
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