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Work Background
Accounting Associate
Westland Associates Property ManagementAccounting Associate
Aug. 2024Seattle, Washington, United States- Accounts Payable duties for 12+ apartment complexes - Receiving and processing payment of invoices, bank reconciliations, and deposit reconicilations in QuickBooks
Bookseller
Half Price BooksBookseller
Oct. 2022 - Jun. 2024Bellevue, Washington, United States
Field Coordinator III
AA Window & Gutter CleaningField Coordinator III
Jul. 2019 - Feb. 2021Kirkland, Washington, United States• Managed a team of 7 technicians - optimizing their schedules, discussing pricing for additional services, and resolving any issues or questions that arise related to their assigned jobs/customers • Shadowed new tier I Field Coordinators as they first begin taking and making calls, and tier 2 Field Coordinators as they begin working with their own teams of technicians • Accurately answered customer questions and resolved issues around scheduling, billing, and service needs • Provided clear and accurate job estimates to customers for roof, gutter, window, and pressure washing services and scheduled jobs balancing customer preference, routing, and technician skillset • Consistently offered recurring maintenance program to all appropriate customers • Safety committee member • Completed Level One and Level Two of our internal leadership development program
Assistant Manager
Storage PartnersAssistant Manager
Oct. 2018 - Sep. 2019Issaquah, Washington, United States• Rented storage units, coordinated moving truck use, handed collection of rent payments, sold retail items, and assisted with marketing for two busy storage facilities • Daily admin tasks included doing bank deposits, maintaining tenant records, coordinating deliveries, assisting vendors, processing invoices/collections, and general customer service
Supervisor
Half Price BooksSupervisor
Dec. 2015 - Jun. 2018Bellevue, Washington, United States• Bought, priced, shelved, and sold a wide range of new, used, and collectible books, movies, and more • Hired and trained 10+ new employees along with Store Manager • Handled customer and staff issues and resolved them in an efficient and friendly manner • Daily admin tasks included daily and weekly schedule preparation, bank deposits, special event coordination, and facilitating building maintenance • Tracked store sales, prepared detailed monthly reports, and worked with Store Manager and District Manager to develop strategies to increase sales
On-Premise Administrator
AerotekOn-Premise Administrator
Oct. 2012 - Feb. 2016Kirkland, Washington, United States• Processed payroll and paycheck distribution for 200-600 employees at four large on-premise accounts (Nintendo, Google, Genie/Terex, Puget Sound Energy) • Resolution of payroll and invoicing issues (adjustments, lost checks, bill rate discrepancies, etc.) • Oversaw pre-employment/onboarding process including necessary paperwork, E-Verify, drug tests, background checks, and sending completed HR paperwork to corporate office • Completed accurate and timely entry of starts, finishes, pay rate changes, and employee data changes into PeopleSoft • Expense report processing, coordinating travel and visa paperwork for internal and contractor travel • Employee appreciation event planning and coordination including all major holidays, employee birthdays, employee of the month, and field days/sports days • Managed the Unemployment Process including claims and hearings • Coordinated the Worker’s Compensation Program including education, filing claims and alternate light duty locations • Administered employee benefits program (communication of options and deadlines, assisting contractors with sign up and questions, etc.)
Education Intern
The MountaineersEducation Intern
Oct. 2011 - Sep. 2012Seattle, Washington, United States• Assisted with facilitating 20+ youth workshops; taught children rock climbing, first aid, Leave No Trace, photography, and outdoor safety • Created and ran a ten week youth program serving 15 kids from the Brettler Place Family Shelter, managing 6 UW Pipeline Program student interns • Summer camp registrar and primary point of contact for over 100 campers, camp counselor to 27 kids, and volunteer recruiter • Assisted with the planning and execution of events including Winter Trails Day, which attracted over 700 people • Handled marketing efforts for events and programs, including email blasts, designing flyers, and managing social media channels
English and Exam Prep Tutor
Huntington Learning CenterEnglish and Exam Prep Tutor
Sep. 2011 - Oct. 2012Bellevue, Washington, United States• Tutored students aged 5-18 in exam preparation for SAT, ACT, ISEE, and SSAT exams • Taught students based on individualized needs from company curriculum, focusing on development of reading, writing, and critical thinking skills • Maintained detailed student records and communiated with center manager and student's parents to ensure the learning plan was meeting student needs
Front Desk Receptionist
Bellevue Pacific TowerFront Desk Receptionist
Jul. 2010 - Jul. 2013Bellevue, Washington, United States• Primary point of contact for all residents, guests, realtors, and prospective buyers • Managed incoming packages, assisted visitors, and reported maintenance concerns • Handled set up and support for activity room rentals • Provided building security
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