Daniela Erb

Customer Support

Call CenterLanguage SpecialistHelp Desk SupportChat SupportLive ChatCustomer Care SpecialistAdministrative AssistantPersonal AssistantExecutive AssistantOffice AssistantOffice AdministratorAssistantCustomer Service

International experience in hotel and guest management, as well as administration of online educational projects. As Hotel Director at Enda Resort (Thailand), I managed the entire hotel operation – from team leadership and budget management to ensuring the highest level of guest satisfaction. Additionally, I worked at School78, an international online school, where I supported back-office processes and customer service. 💼 Strengths & Achievements Leading and developing international teams with a strong focus on service quality Optimizing operational processes to increase efficiency Experience in customer support, back-office operations, reservation management, and virtual assistance Languages: German (native) & English (C1)

People also viewed

Travel Agent @Blue Wave Travel

TranslatorInvestor & VCFinance+22 tags

Entrepreneur business development manager @Mappa/ OpenTrust

Life CoachingEngagement ManagerBusiness Analyst+3 tags

Founder @Mykonos Olive Oil Tasting

Business Coach and Educator

CopywritingContent WriterProofreader+8 tags

Christine Panourgias

Owner/Founder @CPSD

Email Marketing ManagerInfluencer Marketing ManagerCopywriting+14 tags

Engineering Director @Media.net

Computer engineerFrontend Developer🧑‍🔬 Engineer+6 tags

Impact Leadership Strategist @By Design Consulting

CopywritingTutorStartup Founder+13 tags

Owner @Neelz Media

Sales and Sales leadership @Towner Communications

🧑‍💼 C-level Executive

Luiz Gustavo Schroeder Vieira

Digital Marketing Specialist @Codirect

🔥 Startup Founder💸 MarketingDigital Ads Manager+6 tags

Feedback from Daniela’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

💰100%

Investor & VC

🔥100%

Startup Founder

💸100%

Marketing

Geos

Work Background

freelance customer support

School78freelance customer support

Feb. 2020Switzerland

Hotel Director and Owner – Enda Lanta Co. Ltd.

Enda Lanta Co. Ltd.Hotel Director and Owner – Enda Lanta Co. Ltd.

Oct. 2018 - Jun. 2024Koh Lanta, Krabi, ThaialandManagement and leadership of a hotel

wocial worker

Stadt Zürichwocial worker

Oct. 2012 - Jul. 2017zurichGuided and accompanied daycare for children

Requests

Touchpoint image

2

Personal Pitch

Remote Support & Assistance Services

Touchpoint image

0

Looking for a Job

Customer Support Specialist

Touchpoint image

0

Personal Pitch

Remote Support & Virtual Assistance

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Daniela on Intch

Startup Founder

501187 people

15

Founder — ALINA Method™ | Longevity & Embodied Awareness Consultant @ Align Within FZCO

16

Founder @ DLVX Invest CommV

30

Owner Director - Finance and Operations Consultant @ InnovationInside_Limited

Startup FounderProduct Consultant

122311 people

21

Chief Technical Officer (CTO) @ ThaiPivot

15

Director @ Burma Ruby Limited

24

Founder @ Nattynites