International experience in hotel and guest management, as well as administration of online educational projects. As Hotel Director at Enda Resort (Thailand), I managed the entire hotel operation – from team leadership and budget management to ensuring the highest level of guest satisfaction. Additionally, I worked at School78, an international online school, where I supported back-office processes and customer service.
💼 Strengths & Achievements
Leading and developing international teams with a strong focus on service quality
Optimizing operational processes to increase efficiency
Experience in customer support, back-office operations, reservation management, and virtual assistance
Languages: German (native) & English (C1)More...