BixalTechnical Program Manager
Feb. 2019 - Jan. 2022Fairfax, VA- Served as Bixal’s liaison to clients, including the U.S. Government (Dept. of ED, USAID, HHS, SBA, ACF, DEA, NIJ). - Provided Agile team supervision, oversight of Drupal projects, and hosted Scrum ceremonies.
- Ensured contract and reporting requirements were met and work was performed cost-efficiently. - Coordinated the production of documentation for digital projects, including project plans, risk logs, issue logs, requirements specifications, resourcing plans and profiles, budgets, and standard project communications. - Managed complex cross-discipline Agile, Lean, and Waterfall projects. - Developed project schedules, managed Agile team ceremonies, and monitored the scope and budget. - Aligned user onboarding, mentoring and training of clients and staff members on Agile, Drupal, Jira, Security and Compliance best practices.
- Provided key leadership, collaboration, and communications between hosted application service operations and other technology teams.
- Facilitated and participated in both requirements gathering and testing activities to ensure quality delivery for marketing and digital projects.
- Achieved the North Star Award in recognition for refined attention to detail and streamlined organization of project sites surpassing expectations in preparation for QMS and CMMI audits.