GameStopMetro Trainer Store Manager
Sep. 2011 - Nov. 2012Meriden, CT• Implemented comprehensive local marketing programs to maximize customer trial and awareness while encouraging repeat visits.
•Encouraged and facilitated strong team environment, furthering the success of the district due to consistent communication and positive relationships among associates.
•Performed activities including hiring, orientation and training, motivation, appraising performance, enforcing discipline, and termination in consultation with the Human Resources Department.
•Investigated inventory shortages, identified causes as internal or external, and took necessary disciplinary actions when appropriate.
•Utilized Profit and Loss reports to monitor business activity and investigate areas of opportunity Accomplishments:
- Transitioned under performing West Hartford location into the top ranking location within the Nation.
-Received multiple awards for customer service and company wide sales contests.
-Partnered with ConnectiCon to supply a game room for over 10,000 attendees.
-Promoted to Assistant Store Manager within 1 month of tenure.