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Work Background
DeloitteHR Director, Talent Acquisition and Learning & Development
Sep. 2023 - Feb. 2025Luxembourg
DeloitteHR Director, Talent Acquisition
Oct. 2020 - Feb. 2025Luxembourg
VISTRASenior Human Resources Partner
Mar. 2020 - Sep. 2020Luxembourg
VodafoneHR Business Partner - Luxembourg
Mar. 2015 - May. 2019LuxembourgAs a member of the management team, I work closely with business leaders to influence and steer strategy and strategy implementation, shaping and driving the People agenda in support of the company objectives. I have a key focus on organisational effectiveness, talent management and building leadership capabilities.
Amazon EU SarlSnr Talent Acquistion Manager, South Europe, Operations & Customer Service
Aug. 2012 - Mar. 2015LuxembourgAmazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. In this position I lead all talent acquisition, both in terms of tactical delivery in collaboration with my teams and driving the strategic agenda across the Luxembourg EU HQ, Italy, Spain, France and Morocco Operations and Customer Services business units. If you are interested in joining our organization, please feel free to reach out directly or review our careers microsite at http://amazon-operations.co.uk/
Amazon EU SarlTalent Aquisition Manager EU Corporate Operations
Aug. 2012 - Sep. 2013LuxembourgResponsible for all talent acquisition across the Luxembourg EU HQ, Italy and Spain Corporate Operations and Customer Services teams.
Microsoft CorporationStaffing Lead EMEA (via Alexander Mann Solutions)
Aug. 2010 - Jul. 2012Reading, United KingdomPan EMEA timezone position to manage teams (UK & Poland) responsible for hiring over all Microsoft business units at mid to senior level. This role involved managing the delivery of all hiring activity including defining and driving the Talent Acquisition Strategy, managing staffing team members, driving operational excellence underpinned by a focus on quality of hire, owning hiring targets and Key Performance Indicators (KPIs), ensuring diversity embedded hiring practices were adhered to and building strong and enduring relationships with the business community. In addition ongoing Continuous Improvement Projects focussed on key areas such as Assesment methodologies, enhanced reporting and innovation in social media recruiting practice.
Korn/Ferry FuturestepInterim European Project Manager
May. 2010 - Aug. 2010
Activision Blizzard Uxbridge UB11European Resourcing Manager
Jan. 2007 - Dec. 2009European Resourcing Manager & HR Business Partner to the UK & Ireland, EUP HQ and Northern Region
Activision Blizzard, part of the Vivendi Universal Group, is the foremost worldwide online and console 3rd party game publisher with leading market positions across all categories of the rapidly growing interactive entertainment software industry, with revenues of 2091million Euros. This position afforded me the opportunity to create a new vision and strategy for resourcing across all functions in Activision Europe. I have been able to drive programs and create an infrastructure which delivers high calibre professional and executive-level candidates whilst advancing the Activision Blizzard brand across numerous markets and professional communities. I have performed full lifecycle recruiting and generalist HR support, maintaining excellent relations with managers, candidates, and the community at-large. A wide degree of creativity, near and long-term vision, business understanding, and personal organisation has been required. My key responsibilities and achievements have included:
Designed and delivered European Recruitment Strategy to influence better workforce planning to meet business objectives
Designed and delivered merger mobility strategy
Acted as Northern Region HR Business Partner to Territory GMs & Region VP to build effective end state organization design to meet business objectives and developed plan to restructure the territory accordingly.
Developed and maintained strong working relationships with internal management, vendors, community organisations, and HR team members to create a partnership that yielded success, predictable results and credibility.
Alexander Mann SolutionsSourcing Channel Manager
Jan. 2006 - Dec. 2006
Alexander Mann SolutionsSenior Account Manager
Jun. 2004 - Dec. 2005On-site at Cable & Wireless. Client relationship management, direction of recruitment projects, implementation of recruitment and onboarding solutions. Recruited for this leading Recruitment Process Outsourcing (RPO) organisation to build and develop their key relationship with leading telecommunications company, Cable and Wireless.
My responsibilities and achievements included:
Client Focus
Created Cable & Wireless commercial value through responsive recruitment services and cost effective results
Liaison with management to develop and maintain business plans, recruitment plans and organisational structures
Reduced dependency on third party suppliers through managing and devising alternative direct delivery methods
Added value through awareness and understanding of skills, trends and specific legislation impacting on business area
Business Communication
Interface to HR Community/Line Management/AMS Management
Responsible for feeding back account development information to the client so that positive appraisal of the process can be monitored and managed
Collaborated on account reviews, modification of procedure and liaison with middle and back office to provide seamless delivery and service to Cable & Wireless
Worked with peers on other accounts in order to ensure transparency of resource and sharing of best practice
Added value to Cable & Wireless and AMS through strong market awareness and the ability to understand factors that may have effected the resourcing strategy in place
Team Management
Ownership of issues and ability to show initiative in resolution
Responsibility for guiding and training junior team members
Ability to chair daily delivery meetings and forecast performance of the team
Lead generation for AMS resulting in further consulting business
Project Partners London EC4RRecruitment Delivery Manager
Jun. 2002 - Feb. 2003Eight month assignment with this recruitment company specialising in Human Infrastructure solutions. My role here was to set up a Managed Services division. I worked with one key client in particular, the Digital Business division for the Integrated Supply Trading arm of a global petroleum organisation.
My achievements were:
Undertaking an audit of the 200+ contractors on site and benchmarking rates against current market value
Once the audit was completed, I worked along side the client's IT Director and Head of Purchasing to address the areas of over spend that the audit had uncovered
Successfully set up an efficient internal Recruitment Desk with KPIs to keep performance to an optimum
Defined and negotiated an appropriate PSL of core suppliers and developed a suitable contract for them with the client
Managing 2 recruiters and offering training, guidance and mentoring where appropriate
IntersystemsUK Eton, BerkshireRecruitment Advisor
Apr. 2002 - Jun. 2002with this US Software company. My assignment was to coordinate and carry out the recruitment function on a pan European level.
My achievements included:
Successfully achieved considerable cost savings (in excess of 10%) to Intersystems for recruitment
Recruitment campaigns carried out in Benelux and Switzerland involving investigating international employment law issues, researching best methodologies appropriate to hiring country and level of role, and forging relationships with employment companies in these countries
Creating a system of tracking recruitment processes including timescales and costs
Resource Solutions LtdSenior On-Site Recruitment Manager
Mar. 2001 - Nov. 2001Recruited to implement and run the flagship Resource Solutions MSP account at Deutsche Bank AG. The company's remit encompassed IT Contract recruitment including efficient management of approximately 875 contractors.
Elan Computing LtdRecruitment Manager
Jul. 1999 - Mar. 2001Recruited to join the newly formed Sema Group Recruitment Centre, the first total Outsourced Managed Service of its kind in the UK. Based purely on site with the client, this involved developing relationships with hiring managers, primarily within contract recruitment for the Professional Services division.
Select Appointments PlcRecruitment Consultant
Jan. 1999 - May. 1999
Harvey Nash PlcConsultant
Jun. 1998 - Dec. 1998
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