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Work Background
Foundation Risk PartnersIT GRC Lead
May. 2025Longwood, Florida, United StatesResponsible for overseeing the organization’s IT governance, risk management, and compliance efforts. Developing and implementing GRC programs, responding to audits and customer questionnaires, and ensuring compliance with relevant regulations and standards.
Global Payments Inc.IT Risk & Compliance IV (Contract Role)
Jan. 2024 - May. 2025Atlanta, Georgia, United StatesIdentification and assessment of IT Risk
Create controls based on Corporate & industry standards
Ongoing monitoring of of identified issues
Collection of data for participation in audits
Netrix GlobalIT Compliance Manager
May. 2022 - Jan. 2024During my current role, I deploy risk evaluation protocols, automate security questionnaires, and execute yearly recertification using a prominent GRC tool. I prepare and employ security policies, standards, and awareness training campaigns. Here are some of my key accomplishments: • Developed expansive third-party vendor management initiative within AuditBoard. • Restructured and streamlined 24 policies while introducing procedural documents to enhance operational efficacy. • Conducted extensive gap analyses for SOC 2 audit controls in addressing total of 119 control parameters. • Administered 2+ product/service level SOC 2 compliance certifications as well as delivered expert-level assistance during global SOC 2 certification deployment.
Sitel GroupSenior Manager, Global Security Assurance
Aug. 2021 - May. 2022Miami, Florida, United StatesIn this position, I streamlined PCI program from client-based system to enterprise level program by coordinating with seven members of senior management. I contributed to smooth running of compilation of substantiating documentation for six third-party auditors for external audits. I configured novel automated tools for vulnerability scanning, evidence collection, and report generation. Here are some of my key contributions: • Planned and organized periodic training workshops for 200+ business owners and agents in imparting knowledge about practices compliant with PCI standards. • Directed team of five PCI analysts across six global regions for successful execution of 30+ internal PCI audits.
. ISMS Manager for 2 ISO 27001 programs
SYKESSr Manager, Global IT Regulatory Audit
Dec. 2017 - Aug. 2021Tampa, Florida, United StatesIn this position, I streamlined PCI program from client-based system to enterprise level program by coordinating with seven members of senior management. I contributed to smooth running of compilation of substantiating documentation for six third-party auditors for external audits. I configured novel automated tools for vulnerability scanning, evidence collection, and report generation. Here are some of my key contributions: • Planned and organized periodic training workshops for 200+ business owners and agents in imparting knowledge about practices compliant with PCI standards. • Directed team of five PCI analysts across six global regions for successful execution of 30+ internal PCI audits.
. ISMS Manager for 2 ISO 27001 programs
SYKESPCI Analyst
Mar. 2015 - Dec. 2017Tampa/St. Petersburg, Florida AreaDuring this tenure, I retained smooth running of discovery phase for four new clients annually by coordinating with eight project managers in identifying deficiencies in controls and proposing robust action and remediation with IT/HR professionals. Here are some of my key achievements: • Met PCI compliance requirements by configuring firewalls in place and encrypting cardholder data via secure connections. • Collected, approved, and stored PCI evidence to provide detailed reports on two compliance (RoC) and eight self-assessment questionnaire (SAQ) processes annually.
Food Systems UnlimitedOperations Manager
Jul. 2012 - Aug. 2014Longwood, FLIn my previous role, I spearheaded remediation procedures by identifying sections with unmet requisites and delivering appropriate guidance and written strategies. I administered firewall procurement initiative as well as managed programming, installation, and administration of more than 65 firewall systems. Here are some of my key accomplishments: • Developed and executed over 30 policies and procedures in close collaboration with two auditors to acquire and interpret compliance prerequisites. • Improved security of payment data on a worldwide scale by initiating global payment data security monitoring program. • Directed and guided team to successfully attain PCI compliance within a year across 65+ locations.
Food Systems UnlimitedSenior Leasing Manager
Jul. 2012 - Oct. 2012Longwood, FLBrought in to secure leases on prime locations throughout the United States in premium malls and airports, and establish effective communication to resolve franchise disputes and high turnover. Drove the growth and development by researching new markets for lease potential, which led to negotiation and acquisition of new locations.
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