Sitel GroupSenior Manager, Global Security Assurance
Aug. 2021 - May. 2022Miami, Florida, United StatesIn this position, I streamlined PCI program from client-based system to enterprise level program by coordinating with seven members of senior management. I contributed to smooth running of compilation of substantiating documentation for six third-party auditors for external audits. I configured novel automated tools for vulnerability scanning, evidence collection, and report generation. Here are some of my key contributions: • Planned and organized periodic training workshops for 200+ business owners and agents in imparting knowledge about practices compliant with PCI standards. • Directed team of five PCI analysts across six global regions for successful execution of 30+ internal PCI audits.
. ISMS Manager for 2 ISO 27001 programs