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Work Background
Boston ScientificSr. Program Manager, PMO
Jul. 2024Provide PMO oversight and leadership for the Cardiology IT Organization
OptumProgram Director, Strategic Implementations & Capabilities
Jan. 2019 - May. 2024Greater Minneapolis-St. Paul AreaOrchestrated complex highly technical enterprise-wide migrations involving 30+ stakeholders, transitioning over 25,000 healthcare call-center agents to a modern telephony platform, resulting in over $90 million in enterprise savings. -Directed partnerships with critical enterprise leaders, business stakeholders and 10+ workstream leads, and 30+ project members to define critical business requirements, align on design solutions, negotiate timelines and milestones, and ensure alignment on project scope, assumptions, and risks. -Served as the primary point of escalation for project stakeholders, breaking down barriers, executing risk mitigation strategies, and collaborating with executive leaders as necessary to ensure project success. -Consistently delivered high-quality and transparent updates to leadership and stakeholders across all levels, driving exceptional outcomes that surpassed expectations. -Led, coached, and motivated a team of up to 6 junior project managers and business analysts, fostering their professional growth and maximizing their potential.
OptumProgram Director, Strategic Business Engagements
May. 2016 - May. 2024Eden Prairie, MinnesotaLed the integration of newly acquired Healthcare entities into the Enterprise, managing 10+ cross-functional corporate work streams with finesse. -Utilized strong business relationship management skills to balance entity requirements with enterprise standards, mitigating security risks and ensuring a seamless transition for stakeholders. -Aligned integration efforts with corporate standards by collaborating closely with over 10 Corporate Workstream Leaders, ensuring seamless integration across all functional areas. -Cultivated robust relationships with entity leadership to facilitate a smooth change management process, fostering open communication channels and proactive problem-solving. -Mitigated security risks by conducting meticulous assessments and aligning entity requirements with enterprise standards, ensuring compliance and protecting organizational assets. -Prioritized collaboration and transparency by delivering regular updates to leadership and stakeholders at all levels, driving successful outcomes and exceeding expectations during the integration journey.
Data Recognition CorporationSenior Director, Large Scale Assessment Programs
Sep. 2009 - May. 2016Maple Grove, MNSuccessfully orchestrated the development, administration, scoring, and reporting of large-scale K-12 student assessment programs for four state departments of education (DOE), while collaborating closely to identify and implement state assessment solutions amidst ongoing industry changes, showcasing adept client relationship management and strategic thinking. -Served as the advisor for executive leadership on critical risks and issues. -Maintained profitability by delivering innovative cost-saving solutions, demonstrating adept leadership, project management expertise, and strategic thinking skills. -Led, coached, and motivated a team of up to 5 junior project managers, fostering their professional growth and maximizing their potential. -Proactively monitored political activities at state and federal levels impacting the large-scale assessment industry, partnering with Executive Leadership to devise and execute business strategies aligned with the dynamic political landscape.
Data Recognition CorporationManager, Large-Scale Assessment Programs
Jan. 1999 - Sep. 2009Provided strategic leadership and direction for large-scale statewide assessment programs, orchestrating the development, administration, scoring, and reporting of K-12 student assessments for four state departments of education. By overseeing budgets totaling $17 million annually across multiple programs, ensured efficient resource allocation and adherence to financial targets, while also implementing innovative solutions to enhance program efficiency and profitability. Through direct client engagement and effective team coordination, fostered strong relationships, facilitated clear communication, and resolved challenges to achieve program success, showcasing adept leadership, project management expertise, client relationship management, and strategic thinking skills.
University of MinnesotaResearch Assistant
Jan. 1997 - Jan. 1998• Performed research in collaboration with Ph.D. candidate • Co-developed a method to investigate negative hypothetical imaginings as proactive coping mechanisms • Co-developed study protocols and survey instruments designed to assess subjects’ traumatic imaginings and coping
The 106 GroupAssistant Operations Manager
Jan. 1993 - Jan. 1995• Created a highly effective billing system • Initiated and co-implemented an in-house referencing system • Devised several in-house operations systems, such as new employee training procedures • Managed human resources issues, such as employee benefits, insurance, and payroll
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