Valeria Vizir

Global Service Desk manager

C-level ExecutiveOperationsCTOCzechiaProject ManagerIT

Valeria Vizir is the Global Service Desk Manager at TechSolutions Inc., where she leads a dynamic team responsible for delivering exceptional IT support to over 10,000 employees worldwide. With over a decade of experience in IT service management, Valeria has successfully implemented innovative strategies that have reduced response times by 30% and increased customer satisfaction scores to an all-time high. Her passion for fostering a collaborative and inclusive work environment has been instrumental in building a cohesive team that consistently exceeds performance targets. Valeria holds a Master's degree in Economy and is a certified ITIL expert, continuously driving excellence and efficiency in global IT operations.

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