Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
PresidioSenior Azure Engineer
Jan. 2024I lead the development and implementation of innovative Azure cloud solutions that enhance our Cloud Managed Services (CMS) offerings. In this role, I oversee customer onboarding, support day-to-day operations, and drive key automation initiatives to boost efficiency and service delivery. Key Accomplishments: ✅ Launched a Managed Services Offering: Designed and introduced an Azure managed services solution, optimizing our CMS framework for enhanced performance.
✅ Streamlined Onboarding: Revamped the customer onboarding process for our Azure Cloud Solution Provider (CSP) system, reducing setup time by 70%.
✅ Automated Critical Processes: Implemented automation for monitoring, backups, and patching, resulting in improved service efficiency and reliability.
✅ Enhanced Support Capabilities: Strengthened troubleshooting protocols and developed comprehensive runbooks to boost offshore and after-hours support capabilities.
The University of New Mexico Health Sciences CenterField Deputy Medical Investigator
Jan. 2024 - Dec. 2025Deming, New Mexico, United StatesAs a Field Deputy Medical Investigator (FDMI), I respond to and participate in on-scene investigations of unnatural, unattended, or questionable deaths. Operating on a 24-hour on-call schedule, I work closely with law enforcement to determine the cause and manner of death, ensuring accurate documentation and adherence to established protocols. Key responsibilities include conducting initial examinations of remains, collecting evidence and relevant information, and preparing detailed investigation reports. I also assist with and perform external examinations, collect bodily fluids when necessary, and provide expert testimony in legal proceedings when required. I also train and mentor new FDMIs, ensuring they receive vital on-the-job training and are set up for success. With a focus on maintaining safety and infection control standards, I support the mission of the Office of the Medical Investigator in providing thorough and professional death investigations across New Mexico.
2nd WatchSr. Cloud Consultant - Azure
Jan. 2022 - Dec. 2023RemoteIn this role, I steered a talented team of dynamic consultants and engineers to implement automated cloud infrastructure and DevOps solutions to industry-leading clients. I designed, implemented, managed, and secured scalable, reliable cloud infrastructure environments. I drove cloud infrastructure transformations and automation in alignment with customers' diverse business needs. Among my accountabilities & accomplishments are: ➥ Collaborated with key clients to develop and launch effective cloud strategies and roadmaps to migrate workloads across the Azure cloud ecosystem to achieve organizational success. ➥ Created and implemented architectural diagrams highlighting proposed cloud solutions and conducting evaluations to determine cloud adoption readiness. ➥ Partnered with account managers to deliver properly-scoped statements of works capturing project details. ➥ Utilized numerous DevOps methodologies, featuring Azure Pipelines, Continuous Integration, Continuous Delivery, Microservices, Infrastructure as Code, Monitoring & Logging, and Collaboration. ➥ Steered a greenfield Azure environment to improve operations for a globally-distributed workforce at a multi-billion-dollar global chemicals company. ➥ Designed and deliver architectural diagrams aligning with Microsoft best practices. ➥ Led the development and deployment of customized Terraform code for Azure Pipelines by working directly with the client and an internal company resource. ➥ Supervised junior consultants to achieve successful delivery of numerous, complex, multi-phase projects. ➥ Consistently met client s diverse requirements to ensure timely project completion on budget.
Axeleos Inc.Founder - Principal Consultant
Jan. 2021Axeleos Technology Consulting is a premier IT, cloud, cybersecurity, and managed services consulting firm. We specialize in custom solutions to help our clients minimize risk, exceed regulatory requirements, and maximize the performance of their technology ecosystems. As the founder and principal consultant, I am responsible for the day-to-day operations of the practice, including client procurement, business development, project management, and design/deployment services. I create and execute statements of work, collaborate with clients to ensure the proper scoping of projects and deliver those projects on time and on budget. Among my core accomplishments are: ➥ Implemented Azure Virtual Desktop infrastructure for a medical services client with an international workforce, enhancing productivity by 25%. ➥ Conducted HIPAA compliance assessments for healthcare establishments, reducing security vulnerabilities by 30%. ➥ Optimized Azure environments for clients, resulting in a 40% reduction in spend for a financial services firm. ➥ Successfully assisted mid-size healthcare organizations in optimizing and securing their IT infrastructure. ➥ Enhanced operational efficiency for a medical transcription organization by migrating key workloads to the cloud.
Lunavi Senior System Engineer
Jan. 2020 - Dec. 2022RemoteAs Senior Engineer, I was accountable for providing high-level technical support for Lunavi’s 600 managed services provider (MSP) clients. I served as first-line escalation point, troubleshooter, and subject matter expert for Junior Engineers, led a suite of special projects as primary engineer to deliver next-generation products, and implement optimized architectural approaches that support long-term maintainability, extensibility, and interoperability of key enterprise applications. Among my responsibilities, I provided architecture design and implementation services for new and existing clients, ensuring that the designs enable each company to effectively meet evolving industry demands. I also served as strategic resource for internal and client-side teams; providing subject matter expertise on Lunavi’s Azure Cloud Service Provider service offering, including the design and implementation of Greenfield Azure builds. Among my accomplishments, I have: ➥ Designed effective documentation templates for client configurations. ➥ Developed key process improvements and guidelines to streamline client management and accelerate issue remediation. ➥ Enabled real-time monitoring of client-side environments as part of a broader risk management/mitigation strategy. ➥ Developed a step-by-step guide for managing potential security incidents and identifying false positives. ➥ Built mentor-mentee relationships with Junior Engineers and administrators, cultivating strong technical competencies through continuous knowledge sharing and live training sessions. ➥ Analyzed client systems following major systems outages, developing root cause analysis assessments that serve as blueprints for preventing future outages.
The Venetian® I The Palazzo®, Resort Hotel & Casino I Las Vegas Sands Corp.Sr. Engineer - Systems
Jan. 2017 - Dec. 2020Las Vegas, Nevada AreaAs Senior Engineer, I was tasked with leading cross-functional teams to deliver a suite of projects with a focus on application development and integration; defining system scope and developing complex solutions to meet key business objectives while contributing to project plans, technical architecture design, systems analyses, software development, issue resolution, maintenance, system integration, and documentation for an organization with 1,500+ global servers. I routinely evaluated performance to deliver accurate statistics/reports; developing and maintaining scripts as needed. I also ensured secure, reliable system implementations and upgrades within established parameters; recommending and executing key changes in server infrastructure to improve systems efficiency, reliability, and performance. Here are some of the ways I’ve made positive contributions to business performance: ➥ Translated business requirements into technical specifications, working with the IT Architecture team to design holistic solutions aligned with customer needs. ➥ Planned and implemented key server upgrades, hotfixes, and vendor-specific patches for a team of 10; driving 98% patch compliance and increasing the number of servers running the latest OS. ➥ Managed key enterprise directory services along with supporting server infrastructure to drive 99.995% infrastructure uptime; defining and implementing robust strategies to effectively integrate disparate operating environments. ➥ Overhauled the online portal and customer experience for a loyalty player card website with over 1.3M daily users; achieving 99.9995% uptime for the year and installing an independent server backup to prevent future outages. ➥ Facilitated audits related to credit card data; developing scripts to improve security standards and enhance compliance. ➥ Transitioned the corporate data center to new hardware, including the full migration of Vmware.
The Venetian I The Palazzo, Resort Hotel & Casino I Las Vegas Sands Corp.Engineer II - Systems
Jan. 2014 - Dec. 2017Las Vegas, NVAs Systems Support Engineer II, I was responsible for designing and deploying world-class platforms, solutions, and enhancements to existing infrastructure and software, including: analyzing technical requirements, defining project scope and milestones, and determining/allocating resources for each project. Some of my key responsibilities included: ➥ Deploying and maintaining NiX and Microsoft Servers, Storage Arrays, VMware infrastructure, and related technologies. ➥ Troubleshooting and repairing complex computer system issues for Servers, Active Directory, VMware, application services, and end-user issues within an enterprise environment. ➥ Conducting extensive research on cutting-edge system platforms, architecture designs, services, and standards to maintain a current knowledge of the enterprise computing industry. ➥ Presenting proofs of concept to top leadership; making strategic recommendations, authoring reports, and detailing required resources.
Intelligent Technical SolutionsLevel IV IT Technician
Jan. 2013 - Dec. 2014Las Vegas, NVStrategically steered client-specific technology support, including leading all facets of system maintenance, troubleshooting, and security analysis while building quality client relationships and driving business growth. Maintained Windows Server 2008 and 2012, as well as infrastructure components (e.g. DNS, DHCP, Group Policy).
Mimbres Valley Technology ConsultingOwner/Principal Consultant
Jan. 2011 - Dec. 2013Deming, New Mexico, USAPersonally maintained diverse network configurations (i.e. 1-100 clients, 1-12 servers). Delivered strategic IT consulting, project management, and security guidance for clients. Successfully maintained Active Directory configurations on Windows Server 2003 and 2008.
Zagat SurveyHelp Desk/Systems Administrator
Jan. 2010 - Dec. 2011Successfully administered SAN with four Disk Array Enclosures (DAE). Strategically planned and coordinated seamless upgrades on Windows domain. Contributed extensive experience working in maintaining Exchange (2003 / 2010).
First New Mexico BankIT Manager
Jan. 2005 - Dec. 2009Deming, NMPerformed ongoing support and resolution of problems for desktop operating systems and related hardware/software interfaces. Identified, logged, track and resolve end user incidents using online work order system. Evaluated and made recommendations to management and IT Steering Committee regarding acquisition and utilization possibilities.
Intch is a Professional Networking App for the Future of WorkSee more people like Will on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
490477 people
24
Data Scientist Intern @ Newell Brands
16
Program Manager @ DISH Network
18
Senior Software Engineer @ EarnIn
68882 people
18
Senior Software Engineer @ EarnIn
42
Senior Mining Engineer @ Riot blockchain
21
Technical Support Engineer - L2 @ Axis Communications / 2N