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Work Background
FreelanceMarketing Assistance Specialist
Mar. 2023Los Angeles, California, United StatesIn my role as a remote hospitality consultant, I leverage AI-driven strategies to help small businesses in the hospitality industry streamline operations, enhance customer engagement, and drive revenue growth. Working with restaurants, sports bars, and nightlife venues, I provide tailored solutions that focus on: AI-powered operational improvements: Using AI tools to optimize workflows, reduce costs, and enhance team efficiency.
Creative event programming: Designing engaging event ideas, themes, and customer experiences that increase foot traffic and customer retention.
Innovative beverage and menu development: Developing signature drink and food offerings that align with market trends and boost profitability.
Revenue-generating strategies: Identifying untapped revenue opportunities through AI-driven data analysis and market insights, ensuring businesses can capitalize on emerging trends and local demand.
Through my consulting work, I empower small businesses to adapt and thrive in a competitive market by offering cutting-edge, AI-enhanced solutions tailored to their unique needs.
OFF SunsetBeverage Director
Mar. 2022
3rd Base LAFood and Beverage Manager
Sep. 2019Hollywood, Los Angeles, California, United States
The London ReignAGM
Aug. 2017 - Jun. 2020London Area, United Kingdom
Tao Group HospitalityHospitality Specialist
Aug. 2013 - Nov. 2018Las Vegas, Nevada, United StatesOver the course of a decade, I had the privilege of working at some of the highest-earning and most prestigious mega clubs in Las Vegas, including 5-star, 5-diamond Wynn Nightlife, Tao Group, and Hakkasan Group. This experience allowed me to master every aspect of the hospitality industry, developing a skill set that spans from operations to leadership. Here’s how my journey progressed through key roles: Food Runner: Learned the fundamentals of guest satisfaction by delivering high-quality service with attention to detail and speed, ensuring seamless customer experiences. Barback: Enhanced my understanding of behind-the-scenes efficiency, supporting bartenders and ensuring bars operated smoothly, especially during peak times. This role taught me the importance of preparation and teamwork. Busser: Developed strong customer interaction skills, ensuring that guests’ needs were met quickly and that venues stayed clean and inviting, even in high-energy, fast-paced environments. Lead/Manager: Transitioned into leadership by managing teams, overseeing day-to-day operations, and driving the success of large-scale events. I honed my ability to motivate staff, resolve issues efficiently, and keep operations running flawlessly under pressure. Bartender: Mastered the art of cocktail making and guest interaction, becoming a key part of the customer experience. I used creativity and knowledge of market trends to develop drinks that enhanced the venue’s appeal, contributing directly to revenue growth. This journey across the top clubs in Vegas shaped my identity in the industry. My ability to rise through the ranks and excel in every position is a testament to my commitment, adaptability, and passion for delivering unforgettable customer experiences. It ultimately positioned me for leadership roles, including General Manager at London REIGN showclub, Beverage Director at 3rd Base LA, and Bar Manager at OFF Sunset.
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