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Work Background
Wellness and Continued Education Sabbatical
N/AWellness and Continued Education Sabbatical
Sep. 2024Self-Love Ave.Wellness and bespoke innovation loading ----->
Marketing Director of Inclusion and Accessibility
MicrosoftMarketing Director of Inclusion and Accessibility
Oct. 2020 - Jul. 2024Redmond, Washington, United StatesCo-pioneered the global events marketing strategy and launch of Co-Pilot at Microsoft Ignite 2023, supporting 3-year sales projections of $10 billion and a 353% ROI projection for clients. Led inclusion and accessibility strategies to shape user engagement with Co-Pilot. Developed a marketing expansion playbook promoting diverse human engagement and oversight in AI. Managed over 30,000 Microsoft events annually and created KPI playbooks for performance tracking using qualitative and quantitative data. Realized a 50% YoY increase in audience registration for accessibility event focused on engagement with the disability community. Achieved a record peak in digital audience registrations of 1,000,000 people for Microsoft Ignite. Developed inclusive community engagement strategies that exceeded performance goals by promoting commercial innovation and onboarding new partner accounts, reaching a network of over 300 million people. Managed a substantial divisional budget and provided training for more than 10,000 marketers and 7 Employee Resource Groups, integrating inclusion plans into flagship events.
Principal Security Program Manager
MicrosoftPrincipal Security Program Manager
Jul. 2018 - Sep. 2020Redmond, Washington, United StatesLed a Secure DevOps team simplifying security protocols on Azure, influencing strategic investments exceeding $660 million. Launched a beta version of 1st party Azure DevOps extension products that supported shift left development. Clinched an average sales markup of 50%, maximizing revenue outcomes. Implemented secure by design standards internally through secure by default sample applications and delighted internal developers. Enhanced customer satisfaction by addressing feedback and streamlining development support processes.
Principal Security Program Manager
MicrosoftPrincipal Security Program Manager
Aug. 2017 - Jul. 2018Bellevue, WAEngineered the migration of product operations for Dynamics 365 software to the cloud, enhancing performance and sales of a $1 billion product suite. Developed and monetized a Program Framework supporting Azure Security Scope, reducing costs of production sprints by 20%. Co-facilitated Security leadership forums to define KPIs enhancing security and market positioning for Microsoft’s $10 billion cloud business. Supported compliance and audit efforts completing a complex penetration test during a critical audit.
Vice President
Deutsche BankVice President
Apr. 2015 - Jul. 2017New York, United StatesManaged PMO for a $300 million regulatory initiative ensuring compliance with US regulations reforming bank operations. Directed PMO functions across 15 business lines for Reg YY of Dodd-Frank Act, CCAR, and Basel 3 initiatives. Implemented communication plans to support employees through regulatory changes. Developed quality assurance standards for senior management reporting to meet regulatory launch dates. Managed post-launch transformation of a $100 million Legal and Compliance department to maintain operational continuity.
Director
UBSDirector
Oct. 2014 - Apr. 2015Weehawken, New Jersey, United StatesDirected PMO activities for $10 million FATCA program ensuring resource allocation and effective project management. Led a cross-functional team of 20 to enhance collaboration and project outcomes. Reported status to Group FATCA Steering Committee with technical oversight of systems testing and reporting. Gained extensive expertise in FATCA reporting and withholding requirements.
Senior Product Manager
Dun & BradstreetSenior Product Manager
Jun. 2013 - Jun. 2014Short Hills, New Jersey, United StatesManaged $20 million product roadmap for compliance products across EMEA and North America. Led API integration and UX testing to enhance client engagements onsite in EMEA. Exceeded beta launch objectives for compliance product solutions reducing foreign corruption and money laundering risks. Collaborated with Chief Privacy Officer to design data frameworks addressing cross-territorial data challenges.
Founder & Chief Product Officer
5 STAR GLOBAL Translations, Inc.Founder & Chief Product Officer
Mar. 2010 - May. 2013New York, New York, United StatesFounded a digital-first language solutions company offering services in over 40 language combinations across sectors. Launched brand campaigns emphasizing efficiency without quality compromise, resulting in 51 new clients in 3 years. Hired and managed a team including project managers, interns, vendors, and over 2,000 language consultants serving Fortune 500 clients. Developed a project playbook to support consistent and effective project deliveries that delighted Fortune 500 customers. Achieved nearly $10 million in revenue within two years from government clients.
Management and Program Analyst Assistant
U.S. Department of Homeland SecurityManagement and Program Analyst Assistant
May. 2009 - May. 2011New York, New York, United StatesProcessed immigration visa applications including H1B, applying legal knowledge of INA for compliance. Evaluated inter-agency processes and suggested improvements to enhance efficiency. Mentored new assistants and reduced production turnaround time by 10%.
Project Manager
TransPerfectProject Manager
Jan. 2008 - Aug. 2008New York, New York, United StatesManaged over 200 life science translation projects within a year. Negotiated partnerships with linguists achieving high customer satisfaction and 25% project markup. Led a $1.5 million project with rigorous ISO and EU quality delivery standards, delighting customer. Reduced department costs through sales trend analysis and negotiation strategies. Achieved top sales in the highest-grossing company department, with high NSAT scores.
Software Engineer
VoltSoftware Engineer
May. 2007 - Dec. 2007Redmond, Washington, United StatesSupported Microsoft's secure by design go to market strategy for their $10 billion gaming industry. Contributed to compliance and user experience testing for Xbox 360 games targeting French audiences, enhancing product quality. Provided training and oversight for language testers, ensuring timely task completion, fostering skill development within the team.
Head Student Cataloger
Ripon CollegeHead Student Cataloger
Jan. 2004 - May. 2007Ripon, Wisconsin, United StatesUpheld a 153-year tradition in library cataloging ensuring user-friendly access for patrons, while consistently receiving positive feedback over 3.5 years. Designed improved cataloging systems enhancing resource accessibility. Led digitization efforts transitioning from Dewey Decimal to digital records.
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