Requests
0
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
New Level Results LimitedSmall Business Growth Mentor
May. 2021 - Oct. 2022The aim of the New Level Results program is to provide a longer term, cost effective support program that allows you to not only receive regular input, tailored to changes in your business and life, whilst still ensuring that you are held to account for your long term goals, moving you from working in the business to working on the business. The program consists of a in depth half day session, and then monthly follow ups. This is highly effective, as we are able to set goals per month - to allow you to target specific areas for your business to develop without over committing your time, at the end of the month we review what went well, and what did not, and then refine the goals for the next month, allowing you to slowly move yourself from activity and reaction to planning and progress.
Munnings.coachExecutive and Leadership Coach
Dec. 2020Andrew has led teams over the last several years, he has managed change and seen people develop and fail at different tasks. Success is about learning from failures, and having the confidence to get up and go back into it again. In my view most people are perfectly capable or everything they set out to do, they just need to have a safe space to take a deep breath, review, brush themselves off and get back to it. This is why I became a coach. To me people are amazing, but life is hard, and we generally make as many mistakes as everyone else. What is interesting is how different people learn, how people review and how to develop and plan our way forward. To me failure has always been hard, but also extremely important. The only way to unlock that value is to do a review of what happened, what did I learn, what am I going to do with that learning, and then after a period of time - am I doing that? I am under no illusion this is nice and easy on paper - life is not paper… People are fragile, and people need to be helped to learn the skills to power forward. If you need help to sharpen your blade for going forward into life, I can help.
Precisely | Trust in DataSenior Project Manager
Nov. 2019 - May. 2021Following the Deferred Prosecution agreement at HSBC, they appointed Pitney Bowes (now Precisely) software to build an application to identify and rank the quality of information received in payment transactions. I was the GEC Project Manager leading implementation team of 19 to implement a Globally Recognized Data Transformation Software aimed at reducing compliance and criminal risk through analysis of Customer and Transaction information. This project included the implementation of the technical solution, within the client existing organization, and technology, improving its functionality. This relied on my depth and breadth of banking and payments knowledge, and my interaction with a range of stakeholders to ensure that the project goals were maintained. This successful implementation helped HSBC to close the DPA with the US regulators.
Pitney BowesSenior Project Manager
Sep. 2016 - Dec. 2019UKProject Manager leading implementation of Globally Recognized Software aimed at reducing compliance and criminal risk through analysis of Customer and Transaction information working in the AML/CFT arena - particularly on the KYCC area. This involved the introduction of a Global Entity Resolution and Consolidation, allowing the Client bank to have improved oversight of all parties with whom they transact, and the risks that these parties present. This project included the implementation of the technical solution, within the client existing organization, and technology, improving its functionality. This relied on my depth and breadth of banking and payments knowledge, and my interaction with a range of stakeholders to ensure that the project goals were maintained. Clients included HSBC, L’Occitane and Accenture - and projects in the UK, Europe and Australia.
Berkeley Group Holdings PlcGroup Head of IT Services and Communication
Jan. 2015 - Sep. 2015WokingWorking to establish and develop an IT Service Desk, including introducing a clear strategy, and a range of new processes to develop a major reform program. This included a major review of On shore – Off Shore strategy, software tools, and the delivery of IT services. This included managing a License budget of 3 Million Pounds, an equipment budget of 5 million and a staff budget of 60 FTE, supporting 3 000 users across 5 different brands. During this time I implemented a new ITSM, including a CMDB, and increased the business engagement processes of the organization.
I have lead the process for the evaluation of the construction software (AutoCAD/BIM) strategy for the Berkeley Group for the next 3 years. The other area that was a key focus during my role at Berkeley Included the business engagement, focusing on how business can be supported business by IT as it develops. This included defining what was expected from IT by the business, re-defining the KPI's and performance measures to be more business focused, and aligned to the needs of the business and a review of control processes.
Royal Bank of ScotlandSenior Operations Process Manager / Project Manager - Payments and FX
Aug. 2010 - Jun. 2014Amsterdam Area, NetherlandsAs senior business analyst / global liaison, I was responsible for the intake of all local payment and mandatory change requirements, and the integration of these into the global online payment channels and systems. I did this by performing the Senior User role in a Prince 2 project environment on various projects ensuring that the quality expectations for project deliveries where maintained at the highest standards for the bank. This was focused on end to end business processes, including the operating model, test case analysis, test results review, functional design, format checking, and business embedding.I have also worked as a project manager lead for various projects including introducing the of ACH payments into Canada, the FTS (RTGS) upgrade in UAE, Pan-European PSD compliance, the introduction of a BACS bureau and migration to Faster payments in the UK, and the integration of RBS and ABN AMRO services and technology. I also support the business growth by partnering with GTS business owners, Product managers, and sales & Implementation teams re operational knowledge of our products, footprint and global network in support of new deals requiring expansion of services. I was also involved in leading projects for global and retrospective filtering in the event of issues.Key tasks: Deep knowledge of Client support and Operations organization Mandatory projects, including PSD, Risk and Control, AML, Filtering, Payments, Clearing, FX knowledge Establish and embedding of processes for Operations and Client Services Deep knowledge of generic domestic payment processing, clearings, and credit risk processes.
Royal Bank of ScotlandBusiness Maintenance Manager
Nov. 2006 - May. 2010My core responsibilities were the operational stability of various channels in the production environment. My key tasks in this period have been for the Bulk Payment system, Global Portal framework (CMS), various portlets, the online local channels for SME products in Central and Eastern Europe and the Payment Router in the Mid Office. The BMO also represents the Operations in all strategic planning and development meetings for the channel. During this time I have successfully moved an operations department off shore, and reduced the incident count on the AD product by 75%, through review of alerting and training issues. I also lead the business as usual stream for the data centre migration, where core IT applications where migrated from the US to Europe. During this project we maintained the service standards, had a 25% annual growth on a system processing in excess of 35 million payments. These tasks were completed against the background of the separation form the previous ABN Amro bank and the integration within the RBS group.
ABN Amro BankPilot Manager
Jan. 2003 - Nov. 2006During this period I acted as a pilot manager and SME in Technology and User Administration for the project. Working alongside the Embedding leader, I have lead the engagement with Clients, Operation, Customer Services and other stake holders, with the clear purpose of demonstrating the enhanced functionality, of the new product. During this period, I have gained valuable insight into the use of international cash management products by major multinational clients, and the compliance and regulatory issues in a multi national company faces.
ABN Amro BankService Level Manager IT
May. 2000 - Dec. 2003Responsibilities in this position were for the IT Service requirements, application support and the security/overview of office systems. The position was Amsterdam based and required me to work within the Dutch mid and back office environment. Tasks included using analysis of SLA reports, complaints and business requirements to locate and resolve bottlenecks to establish performance improvements in IT services. This resulted in the performance of service to move from less than 40% inside service level, to in excess of 90% of agreed SLA. During this time I co-ordinated the IT processes for the set-up of the Client Services Department in Amsterdam and the refurbishment of the Regional Operating Center in Rotterdam on behalf of the Working Capital Infrastructure Department. Whilst in this position I undertook a cost reviews that have delivered annual saving of approximately 30 % of previous levels, through the retiring of systems, licences and support no longer required.
time technologyOn site consultant and support manager
Aug. 1998 - May. 2000Amsterdam Area, Netherlands
BMN LimitedStudent
Jul. 1995 - Sep. 1996Hemel Hempstead, United Kingdom
Intch is a Professional Networking App for the Future of WorkSee more people like Andrew on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
189258 people
24
Founder @ Bentley Mills
20
Project and business Manager
18
Financial Consultant @ Standard capital corporation
42321 people
18
Financial Consultant @ Standard capital corporation
121
Investor Relations Manager @ ExxonMobil
33
Chief Financial Officer and Senior Vice President @ ExxonMobil