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Work Background
Anderson Center for AutismBusiness Coordinator
Nov. 2023New York, United States- Further the agency’s mission to improve quality of life for individuals served by providing high-level administrative and financial support. - Serve as a confidential assistant to the CFO and liaison between the Executive Team, ACA Leadership, and key departments. - Coordinate interdepartmental efforts to launch new programs and obtain necessary approvals from OPWDD, SED, OCFS, and DOH.
- Support the development of clinical services by researching, scheduling, and presenting new Autism Spectrum Disorder (ASD) evaluation offerings to medical providers, care coordinators, and school districts for referral to the Anderson Center Clinic (ACC) in Latham. - Manage all ASD evaluation inquiries, verify insurance and benefits, onboard new patients to Central Reach, review required documentation, and schedule all Clinical Psychologist appointments across two locations.
- Work extensively within Central Reach to build patient portals, collect paperwork, enter insurance details, and support billing and claims for clinical services. - Assist Treatment Coordinators with CAS appointments for adults per OPWDD requirements, and facilitate Life Plan implementation and treatment coordination between care teams and providers.
- Handle full billing cycle for insurance and private pay clients, ensuring timely and accurate claims, payment posting, and resolution of discrepancies. - Collaborate with senior accountants on reconciliations and reporting to maintain financial accuracy and internal control compliance. - Support executive team and multiple departments as contract administrator for consulting department, outside vendors, schools, and clinic
Pegasus Therapeutic Riding NY/CTAdministration Manager & PATH Administrator
Jun. 2021 - Nov. 2023Brewster, New York, United States- Manage payroll for 20+ employees on a bi-weekly basis through QuickBooks, including making EFTPS and NYS tax payments, and tracking employee time-off/PTO
- Member of Events Committee, responsibilities include planning, setting up, and breaking down for major events on Pegasus farm such as Annual Gala hosting approximately 250+ guests
- Coordinate with the Development team to assist and maximize fundraising efforts
- Responsible for timely management of accounts payable and accounts receivable including making banking deposits and producing checks to vendors
- Maintain a well-organized filing system
- Human resources tasks including on-boarding for new employees, maintaining employee records, reporting claims, a yearly review of insurance policies for individuals and property
- Responsible for all Program billing including groups and individuals, including writing Memorandum of - Understanding, contracts, and invoices for partnered groups and sending invoices
- Professional Association of Therapeutic Horsemanship (PATH) International Administrator responsible for the reaccreditation process including updating all Program, Admin, and Facility forms and policies to be within PATH Standards
- Lead the Facilities Committee to obtain a 100k Facility Grant for renovations and managed all renovations/projects with Contractors
- Maintain accounting records within QuickBooks, including credit cards charges, bills, invoices, employee records, and reporting
- Assist in maintaining office equipment, inventory, and technologies
- Coordinate with Executive Director to create, implement, and update Pegasus policies as needed
Xterior SolutionsOffice Manager
Feb. 2017 - Mar. 2020Hyde Park, NY- Maintain multiple calendars for President, Project Manager, Sales Consultants, and special events
- Manage marketing and advertising outlets including company website, Angie's List, Facebook, and other social media outlets
- Manage customer relations for current and previous customers including call-backs, obtaining reviews from recently completed projects, and complied reviews and testimonials into a binder for potential customers - Oversee accounts receivable and accounts payable, payroll, cash flows, and company expenses - Coordinate with Project Manager for scheduling, obtaining building permits, and execution of projects - Assisted with insurance audits for Workers Comp and Liability
Ethan Allen Workforce SolutionsPersonnel Assistant (temporary)
Dec. 2016 - Jan. 2017Poughkeepsie, NY- Managed high-volume call center which supports five remote offices throughout Hudson Valley, ensuring calls are answered promptly and courteously and callers are properly directed.
- Maintained individual calendars for seven staffing coordinators, including scheduling internal meetings as well as interviews with incoming candidates
- While maintaining the highest level of confidentiality, managed database containing personal and professional information of employees and candidates
- Assembled Interview Processing packets for incoming candidates
- Assisted Staffing Coordinator with interview process including: -- Welcome and Orientation video -- Collecting candidate's background data and skills -- Process WOTC tax questionnaire
- Performed general administrative duties upon request
Ruby TuesdayServer / Host
Oct. 2015 - Dec. 2016Fishkill, New York- Greet customers in friendly and upbeat manner before seating them promptly
- Provide suburb customer service through meeting customers needs and requests and providing meals and beverages in a timely manner
- Maintain cleanliness of tables and restaurant dining area, including kitchen
- Preparation of kitchen readiness before dining room opens including food prep when needed
Taconic Innovations IncRespite/ Direct Care / Community Habilitation
Dec. 2014 - Dec. 2023Wappengers, NY- Provide additional support and care for families and clients with special needs
- Work with clients to express and work toward goals and interests by reinforcing positive behavior including occupational therapies such as pronunciation drills and hand eye coordination - Provide and train daily grooming, administering medication (if needed), and daily life goals
- Follow Taconic Innovations philosophy to work to ensure that clients receive the “opportunity to realize their dreams”
Allways East Transportation Inc.Transportation Aide
Oct. 2014 - Aug. 2015Fishkill, NY- Ensure travel safety of special needs children (aged 3-5) to and from school/day care facility - Maintain cleanliness of van or bus including car seats and booster seats
- Assist drivers by ensuring a calm environment during transportation
SwarovskiSales Associate
Sep. 2013 - Apr. 2014Providence, Rhode Island- Bring sparkle to people's everyday lives
- Discover and inspire needs to present a crystal world to customers while building and developing relationships - Maintain overall cleanliness of store, products, and displays - Cash and inventory management
- Assist with special event coordination and preperation
White House Black MarketStylist
May. 2013 - Oct. 2014Providence, Rhode Island -Build client relationships to ensure complete customer satisfaction.
-Client support services included building ensembles, expanding wardrobe, and assisting with accessories
-Performed general store operations including cash reconciliations and inventory management
-Maintained inviting store appearance by ensuring overall cleanliness and proper visual marketing placement
-Maintained White House Black Market philosophy to make clients “feel beautiful”
Room to Grow Inc.Public Relations and Networking Intern
May. 2013 - Nov. 2013Hopewell Junction, New York- Create and maintain company website and monitor social media profiles on Facebook, LinkedIn, and Twitter
- Provide administrative assistance to COO by monitoring emails, assisting with project schedules, and ordering materials
- Assisted with project files, creation of marketing materials, and corporate event planning
ZumiezAssistant Manager
Jul. 2010 - Apr. 2013Providence, RI-Managed sales floor and supervised sales associates
-Trained sales associates, teaching and reflecting on Zumiez’ selling style and process, as well as assisting manager in their career development
-Assisted in the management of daily operations such as cash flows, price adjustments, marketing, scheduling, inventory/loss prevention, and daily paperwork
-Provided customer services
-Maintained cleanliness of store and products
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