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Work Background
Co-founder & Chief Operations Officer (COO)
epikerdisCo-founder & Chief Operations Officer (COO)
Aug. 2024• Lead Epikerdis.ai's early-stage GTM strategy and operational processes, integrating commercial experimentation, market analysis, and continuous learning to validate its value proposition in pursuit of product-market fit.
Director Sales Strategy, Operations & Enablement, VMware Data Solutions
VMwareDirector Sales Strategy, Operations & Enablement, VMware Data Solutions
Dec. 2019 - Mar. 2024London, England, United Kingdom• Doubled global revenue from ~$250M to ~$500M within 4 years (from 2020 to 2024) by designing and operationalizing scalable GTM frameworks, eliminating workflow inefficiencies across sales, marketing, and Customer Success, and embedding strategic revenue governance aligned with growth goals. • Increased global ACV by 35% from 2020 to 2024 by aligning Sales, Product, and Customer Success through OKR-driven operating cadences and performance dashboards powered by Tableau; enforced standardization of regional sales processes and reporting. • Maintained subscription renewal rates consistently above 80% from 2020 to 2024 by embedding customer success forecasting models into renewal motion, operationalizing Gainsight touchpoints, and bridging handoffs across Revenue, Product, and CS teams to improve retention forecasting. • Led annual planning cycles and territory/quota design from 2021 to 2024, partnering with Finance and Regional Sales Leaders to implement scalable segmentation strategies and equitable coverage models, and optimizing pipeline health reporting via Salesforce and Tableau. • Rebuilt and scaled a globally consistent onboarding and enablement program by deploying a new solution-based selling strategy and sales methodology; partnered cross-functionally to embed role-specific learning, automate tracking, and drive enablement at scale across regions.
Lead Engineer, Data Solutions
Pivotal Software, Inc.Lead Engineer, Data Solutions
Jul. 2015 - Dec. 2019London, United Kingdom• Guided 25+ UK and NEMEA customers in elevating data engineering and management strategies, delivering heightened business benefits and streamlined operations. • Enabled a 35% YoY sales growth in 2015-19 through conducting demos, technical presentations, and Proofs-of-Concept (POC) to support close deals and drive sales.
Senior Manager, Information & Analytics Architecture
UnileverSenior Manager, Information & Analytics Architecture
Dec. 2014 - Jul. 2015Kingston upon Thames, Greater London, United Kingdom• Managed a team to reduce data processing times by ~15% in 3 months, driving enhanced efficiency and faster business decision-making. • Championed advanced data analytics and AI/ML initiatives, strengthening the organisation’s analytical ability to make strategic decisions and enhancing technical standards.
Manager, Professional Services Teradata & Business Analytics Center of Excellence (MEA)
NCR CorporationManager, Professional Services Teradata & Business Analytics Center of Excellence (MEA)
Dec. 2013 - Nov. 2014Athens, Attiki, Greece• Facilitated the scope of work and delivery of data analytics and CRM solutions, supporting multimillion-dollar revenue. • Enhanced team performance by 45% in eight months through targeted training and mentorship, resulting in increased project delivery efficiency and improved client satisfaction.
Senior Technical Architect, Teradata Solutions MEA
NCR CorporationSenior Technical Architect, Teradata Solutions MEA
Apr. 2010 - Dec. 2013Based in Athens, Greece• Designed and oversaw the delivery of data warehousing solutions in Southeast Europe and the Middle East for customers in industries such as telecommunications, retail, financial services, and travel. • Developed high-level and detailed solution designs and enabled the deployment of Teradata database software and utilities while configuring and integrating those with the customers' ETL/ELT/DI, Data Mining, BI, DSS, and BAR infrastructure. • Attained extensive knowledge in Teradata hardware platforms, software and service offerings (Dual Loading, Disaster Recovery, Data Mart Consolidation, Oracle-to-Teradata and IBM DB2-to-Teradata Migration, Master Data Management, In-Database Analytics, Logical-to-Physical and Physical-to-Semantic Layer Design & Implementation, Columnar & Temporal).
Senior Technical Consultant, Teradata Solutions MEA
NCR CorporationSenior Technical Consultant, Teradata Solutions MEA
Nov. 2007 - Apr. 2010Athens, Attiki, Greece• Gained deep proficiency in Teradata database, tools and utilities and advanced SQL programming. • Provided strategic recommendations to customers for complex Data Warehouse, Data Loading (ETL/ELT) and Business Intelligence requirements. • Became an expert in administering data warehouse ecosystems, monitoring infrastructure to ensure seamless integration, performance, and resilience, optimising systems performance, and driving the conversion of logical data models into physical implementation.
IT Manager, Athens 2004 Olympic & Paralympic Games
AtosIT Manager, Athens 2004 Olympic & Paralympic Games
Apr. 2004 - Oct. 2004Athens, Attiki, Greece• Led a team of 18 and ~100 volunteers to deploy IT systems, managed daily operations and built business partner relationships on-site, contributing to the successful execution of events with flawless technology support. • Built relationships on-site with the International Olympic Committee, Sports Federations execs and IT partners, leading to seamless coordination in IT operations.
Junior Software Developer
InternetQ PLC.Junior Software Developer
Nov. 2003 - Apr. 2004Junior SMS/MMS services developer. Developing value-added SMS/MMS applications & services for leading mobile providers using Microsoft .NET/SQL Server technologies.
Project Manager & Main Organiser
LBG PatrasProject Manager & Main Organiser
Oct. 2002 - Sep. 2003Patra, GreeceProject Manager & Main Organizer of the academic event "Effective production using modern technologies: lasers, virtual reality, rapid prototyping & more" organized by the University of Patras, the Laboratory for Manufacturing Systems of the Department of Mechanical Engineering and Aeronautics (University of Patras), Local B.E.S.T. Group of Patras, the Western Greece Region Development Fund and the Technical Chamber of Greece - Western Greece Branch. (http://www.bestpatras.gr/activities/sc03pa/index.htm)
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