Requests
0
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Square 9 SoftworksImplementation Specialist
May. 2023New Haven, Connecticut, United StatesI work directly with 12-15 concurrent enterprise clients, delivering workflow automation solutions valued at $25K-$80K from implementation through ongoing support. I participate in client requirement discussions and translate business needs into custom technical solutions. By building and optimizing workflow applications, I've reduced manual processes by up to 40%, directly improving client operational efficiency. I deliver end-user training and create technical documentation to drive product adoption and long-term success, while providing ongoing technical support and conducting post-implementation check-ins to ensure client satisfaction and identify optimization opportunities.
SprintRetail Store Manager
Apr. 2019 - Mar. 2020-Conducted consultative sales conversations to identify customer needs and recommend solutions
-Built lasting customer relationships resulting in repeat business and referrals
-Trained and mentored sales team on product knowledge and consultative selling techniques
-Led daily team meetings to review goals, share best practices, and drive performance
-Handled customer objections and resolved complex issues to ensure positive outcomes
-Implemented sales strategies to improve team conversion rates and average transaction value
-Collaborated with regional management to execute promotional campaigns and meet targets
iMobile LLCRetail Sales Manager
Apr. 2013 - Oct. 2018Milford, CT-Won President's Club award 4 times for exceeding sales targets and outstanding performance
-Managed high-performing retail team to achieve consistent sales growth and customer satisfaction
-Conducted consultative sales conversations to identify customer needs and recommend solutions
-Built lasting customer relationships resulting in repeat business and referrals
-Trained and mentored sales team on product knowledge and consultative selling techniques
-Led daily team meetings to review goals, share best practices, and drive performance
-Handled customer objections and resolved complex issues to ensure positive outcomes
-Utilized CRM system to track customer interactions and sales pipeline
-Implemented sales strategies to improve team conversion rates and average transaction value
-Collaborated with regional management to execute promotional campaigns and meet targets
Intch is a Professional Networking App for the Future of WorkSee more people like Casey on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
1027651 people
17
Application Developer @ Nile27
16
Manager Solution Consulting @ Alkami Technology
16
Program Manager @ DISH Network
253879 people
17
Application Developer @ Nile27
16
Computer Operator @ Hakkers
21
Freelance Graphic Designer + Brand Consultant @ bCurrent Design Co