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Work Background
American Board Of Oral and Maxillofacial SurgeryExecutive Vice President
Sep. 2017 - Jun. 2025ChicagoProvide leadership and strategic direction for all administrative and operations activities, including Board of Directors relations, staff management, examination oversight, diplomate communications, regulatory compliance, and execution of an $4 million annual budget. Collaborate with the Board of Directors to create long-term strategic growth plans for the organization. Serve as a resource for the Board on issues that impact ABOMS and champion the organization’s mission and vision. Oversee all staff hiring, training, development, and coaching for a team of seven administrative employees. Partner with the VP of Human Resources on benefits, payroll, 401(k), and employee compensation. Serve as the main liaison and point of contact for national and international partners such as insurance companies, international boards, and associations. Manage communications with diplomates related to credentialing and examinations. Coordinate and execute logistics for qualifying exams, oral certifying exams, recertification exams, and the COMSSAT in collaboration with the Examination Committee and external vendors. Partner with SMEs in the field to identify relevant examination metrics and determine testing topics. Develop and maintain financial and accounting records, create financial performance forecasts, and monitor the investment of funds. Manage logistics for annual audits of financial activities. Collect and track ABOMS revenue from applications, examinations, and annual registrations fees. Oversee compliance with local/national regulations and ensure adherence to industry best practices. Consult with the legal department to develop governing documents such as policies, bylaws, employee handbooks, and examination guides.
ABOMSVice President, Credentialing Programs and Operations
Aug. 2012 - Sep. 2017Directed ABOMS certification programs and examination services, including the certification management process, oral certifying exams, and computer-based testing. Worked closely with the EVP on long-range strategic planning and development of the annual operating budget and plans. Coordinated Board of Directors meetings, including agenda development and preparation of meeting materials. Developed forecasts for the annual expense and revenue reports. Oversaw financial reporting, financial statement development, analysis reports, audits, and end-of-year close. Led volunteer engagement activities for individuals supporting exam development and administration. Managed vendor relationships for exams. Maintained organizational databases and website, including content development and management. Worked with the HR department to develop and implement policies, procedures, and the employee manual. Contributed to execution of paychecks and employee benefits. Managed employee relations, including counseling, performance management, and exit interviews. KEY ACHIEVEMENTS: ∘ In collaboration with a vendor, created a database which served as a CRM for diplomate information as well as a learning management system for examinations. Streamlined user access for the diplomate database, allowing users to run multiple diplomate verifications at a time. ∘ Built a scheduling program for oral examinations serving 300 candidates and 80 examiners per year. ∘ Transitioned the oral certifying exam from Chicago to Dallas and eventually to Raleigh to reduce costs by nearly $400K. Organized vendors, testing center contracts, and accommodations for each move.
ABOMSManager, Certification Programs
Aug. 2005 - Apr. 2012Organized, planned, and executed all activities related to oral certifying exams, re-certification exams, and certification maintenance processes. Managed credentialing programs, including disciplinary actions. Communicated with facilities, vendors, and volunteers for examination administration. Worked with SMEs to develop testing topics, case studies, and self-assessment tools. Assisted with preparation of the annual budget and oversaw financial reconciliations. Served as the main point of contact with diplomates for program materials, examinations, and certification activities. Reviewed and edited official documents, publication of the ABOMS Diplomate, A/V presentations, and strategic communications. Regularly audited communications for quality and relevance. Responded to requests for information from members, government agencies, businesses, and advocacy groups. Contributed to content development and management on the organization’s website. Supported the Board of Directors and its committees.
The Executives' Club of ChicagoMembership Coordinator
Feb. 2005 - Aug. 2005• Maintained and supervised database of over 2000 member and prospective members and received and responded to inquiries from current and potential members • Worked with Director of Operations and Membership on the overall creation of marketing materials and strategies relating to recruitment and retention of members • Compose correspondence to international business executives and government officials on behalf of the CEO • Assisted in on-site Club programs and was responsible for registration
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