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Work Background
VitalEdge TechnologiesSales Executive - Business Development
Mar. 2024Barrie, Ontario, CanadaBusiness Development of market share for the e-Emphasys platform. • Manage all aspects of the selling cycle from identification through to close, with intensive focus on customer satisfaction, retention and growth strategies. • Provide consultative services to customers through analysis of current workflows, design of process improvement solutions and articulation of return on investment. • Create and delivere sales presentations conveyed at the CEO, Board and Business Owner level. • Maintain, sustain and perpetuate relationships by providing outstanding internal and external customer service. • Engage and manage internal resources to design and execute on the technology solutions offered, to implement effective multi-stakeholder installations and to ensure accurate processing of customer contracts all according to desired goals and timelines. • Research and understand industry benchmarks and competitive advantages and disadvantages. • Manage a North American territory and effectively maximize time and call activity.
CDK GlobalRegional Sales Executive - Major Accounts
Jul. 2017 - Mar. 2024North AmericaRecently promoted to Regional Sales Executive, responsible for managing CDK Heavy Equipment enterprise accounts (top 25) and other large customers both existing and competitive. As per below, manage all aspects of the selling cycle from identification through to close, with intensive focus on customer satisfaction, retention and growth of services provided. The portfolio demands internal and external expertise in relationship building, presenting the business case including ROI and dealing at the CEO and Business owner level. Responsibility: - Strategic emphasis on Caterpillar, Komatsu and top 3 largest existing CDK Heavy Equipment customers.
- Managed a North American territory and effectively maximized time and call activity. - Developed new partnerships and increased current customer spend on broader service offerings. - Created and delivered sales presentations to ͚C͛ Suite executives in order to advance sales cycles and secure business. - Educated new and existing customers on the value and benefits of the diverse and complex technological solutions available to their respective operations. - Provided consultative services to customers and analyzed workflows to determine solution design. - Engaged necessary internal resource specialists to design and execute on the various technology solution offerings to achieve desired goals and timelines. - Worked with internal subject matter experts in preparation of proposals including RFI/RFP/RFQ͛s. - Coordinated with Business Development Centre to ensure customer contracts were processed accurately and efficiently. - Engaged and assisted implementation project managers to ensure a quality installation of the contracted solution.
CDK GlobalAccount Development Executive - Major Accounts
Jul. 2014 - Jun. 2017North AmericaIn 2014, ADP spun off their dealer management software division to run on its own. On October 1, 2014 CDK Global became its own publicly traded entity with over a thousand customers, 700 sales staff and $2billion in annual revenue. At this time I had been assigned to focus on larger new as well as a handful of existing enterprise accounts in the Heavy Equipment division. Responsibility: -Managed a focused account strategy taking into account competitive insight and knowledge of industry benchmarks in order to grow market share. -Managed a North American territory and effectively maximized time and call activity. -Developed new partnerships and increased current customer spend on broader service offerings. - Created and delivered sales presentations to ͚C͛ Suite executives in order to advance sales cycles and secure business. - Educated new and existing customers on the value and benefits of the diverse and complex technological solutions available to their respective operations. - Provided consultative services to customers and analyzed workflows to determine solution design. - Engaged necessary internal resource specialists to design and execute on the various technology solution offerings to achieve desired goals and timelines. - Worked with internal subject matter experts in preparation of proposals including RFI/RFP/RFQ͛s. - Coordinated with Business Development Centre to ensure customer contracts were processed accurately and efficiently. - Engaged and assisted implementation project managers to ensure a quality installation of the contracted solution.
PFW Systems - an ADP CompanyAccount Development Executive
Jul. 2009 - Jun. 2014North AmericaOriginally, PFW was a Canadian based, locally owned, London Ontario, software solutions company. PFW provided offerings for heavy equipment dealerships across North America generating 10 million in annual sales. In 2009 PFW was acquired by ADP Dealer Services, a division of ADP. This expanded the offerings to include hosted cloud services (ASP), network management (SDN & WAAS) and integrated telephony (IPT). Responsibility: - Aggressively pursued new revenue opportunities and formed new partnerships in a defined North American sales territory. - Created and delivered sales presentations to ͚C͛ Suite to advance sales cycles and secure business. - Engaged necessary resource specialists to execute on various aspects of the solution selling process and achieve desired goals. - Analyzed customer workflows and documented needs to qualify and close sales opportunities. - Prepared proposals including RFP/RFQ͛s, created and delivered required sales presentations to secure the business.
PFW Systems CorporationSales Consultant
May. 2008 - Jun. 2009North AmericaA privately owned company that provided a unique software solution for heavy equipment dealers. With just over 100 employees and over 25 years in business, their success had poised them for acquisition a year later. My role here was selling to dealers all over North America primarily focused on our core manufacturer, John Deere.
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