Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Senior UX Strategist
NewCity - An Interactive Design AgencySenior UX Strategist
May. 2023• Serve as lead product designer and UX strategist for first-gen applications for the Bureau of Industry and Security at the U.S. Department of Commerce • Lead internal and college/university client teams through the research, strategy, design and development of enterprise-level websites Notable parts of my role: • Conduct exploratory and generative user research • Facilitate stakeholder and user workshops • Generate overall product or website vision and strategy • Craft user personas, stories and flows informed by research • Convert user insights into prioritized functional requirements and MVP vision • Create low/med/hi-fidelity wireframes and interactive prototypes • Shape the information architecture • Validate strategies by conducting multiple types of usability testing • Collaborate extensively with VP/C-suite stakeholders, UI designers, writers, developers, and product managers while championing user needs
Senior Strategist
Avenue B2B Marketing Strategy and ActivationSenior Strategist
Jan. 2012 - Apr. 2023Greater Chicago AreaLed multi-year brand strategy and activation engagements from discovery and research all the way to creative development and activation — and beyond. Notable parts of my role: • Conducted audience and user research • Product designer of employee sales tools (e.g., iPad apps) • Facilitated brand workshops and employee training • Strategized enterprise website transformations • Created wireframes and prototypes • Planned internal launches and go-to-market plans Key clients: • CCC Intelligent Solutions (tech platforms for the P&C insurance industry) • ATI (advanced specialty materials for aerospace and defense) • NielsenIQ (the world's consumer intelligence company) • Essity (Away from Home tissue global business unit via the Tork brand) • Clarke (global environmental services company specializing in mosquito control products) • Hospira (generic and proprietary pharmaceutical company acquired by Pfizer) • The Joint Commission (health care organization accreditation) • Cars.com
Group Account Director
The Red Group (acquired by Avenue)Group Account Director
Jun. 2009 - Jan. 2012Wheaton, ILBoutique B2B marketing agency specializing in technology companies, such as Forsythe, Sysomos, Marketwire, Agilysys, and OAG/UBM Aviation. Notables: • Chief product designer and UX strategist for the redevelopment of the Marketwire global website. • Managed full-time account team and 15-person network of freelance creatives, analysts, PR professionals, and developers.
Vice President
Lipman Hearne, Inc.Vice President
Jul. 2003 - May. 2009Chicago, IL90-person agency providing higher education (and select non-profits) with digital, branding, advertising, enrollment management, and fundraising consulting services. Started the agency's Account Services function to better serve and retain clients.
Copywriter
Frankel (now Arc Worldwide a unit of Publicis Groupe)Copywriter
Nov. 1998 - Jul. 2003Chicago, IL900-person global brand activation agency. Primary clients: United Airlines, Target, United States Postal Service, AT&T Wireless. Core projects: National ad campaigns, product and event concepting, digital and static in-store POP, seasonal retail environments and products, and on-site brand activation experiences during international sporting events.
Communications Support
Kurtzman Slavin CommunicationsCommunications Support
May. 1998 - Nov. 1998Northfield, ILProject management and copywriting support for account and creative teams.

Requests

Touchpoint image
3
Personal Pitch
Product Design Expertise
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Jack on Intch
Startup Founder
249688 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
18
Technologist, Project/Program Manager
16
Program Manager @ DISH Network
Startup FounderFounder
93742 people
17
Executive Creative Director / Art Director / Founder @ Those Guys Are Great, Inc
19
Marketing Creative Director
19
Founder @ Beagle