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Work Background
Innovative Renal CareManager, IT Operations
Apr. 2022Franklin, Tennessee, United StatesCurrently leading our IT Operations & IT Hardware teams. The majority of our responsibility it corporate and clinical IT support. Our IT hardware team ensures that all IT hardware is inventoried and maintained properly through its lifecycle. All new hire & termination requests flow through our internal hardware team. Large MDT deployment setup, but currently migrating to InTune for asset deployment and management. Our IT Operations teams handles almost everything else inside the IT Operation side of the house. EMR Hardware support, Phone Systems, ChromeOS/Google platforms, Microsoft licensing, 450+ Circuit Inventory Management, etc. Past Projects - Upwards of 300 ISP circuits replaced, Deployment of several thousand ChromeOS devices, Power Automation, Clinic & Corporate phone system replacement, overhaul of all Microsoft office licensing, POTs/T1 replacements, 700+ UniFi networking devices deployed, Verkada camera systems implemented, and more. Heavily focused on streamling and standardizing technology across the board to increase support capabilities & to reduce costs while implementing better solutions for our end users.
NcontractsManager, Corporate IT Operations
Jun. 2021 - Apr. 2022Brentwood, Tennessee, United StatesIT Manager for Corporate support team. Lead a team to support 350 corporate users across organization. Microsoft InTune deployments, Microsoft Azure Active Directory. Lead IT migrations for 2 large acquisitions including domain migrations, microsoft tenant migrations, on-premise to cloud server migration, etc
Spero HealthIT Systems Administrator
Sep. 2018 - Sep. 2021Brentwood, TennesseeIT Systems Admin/Engineer responsible for IT Infrastructure for a multi-site, multi-state organization with around 80 center across the country. Day to day involved being the top escalation point for all IT issues, Infrastructure "core" support & management (hub & spoke firewall environment, veeam backups, windows server management, PBX System, UniFi networking, etc). Managed vendor and all IT installs for all clinical denovo growth for IT.
AdhereHealth, LLCIT Helpdesk Administrator
Aug. 2014 - Sep. 2018Brentwood, TNFirst IT Job! 1st Helpdesk person at PharmMD/Adhere Health. The first few years was simply documentation and creating processes to support 250+ office users. Office365 Implementation, Ticketing system implementation. Eventually started supporting a large VDI Environment (VMware Horizon) to a large amount of remote users (300+ and very rapid deployment). Before I left, the helpdesk support team had grown to 3, of which for the last year, I was the helpdesk lead.
Marriott InternationalPurchasing Agent
May. 2013 - Aug. 2014NashvilleMy time as a purchasing agent for the #1 Hotel in the Marriott Corp Brand included items such as keeping Inventory/Ordering of all needed items to make a $30,000,000 Food & Beverage department function successfully. Leading a team of myself & 1 other stock room clerk.
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