Ncontracts
Company Employees
Mike Dukes
IT Operations Manager
Verified
Today, as an IT Manager with 10 years of IT experience, I leverage my technical background to lead a dedicated team, driving initiatives that enhance operational efficiency. My approach is collaborative and proactive, always aiming to align IT strategies with organizational goals. Areas of Expertise: Helpdesk Support: Skilled in providing top-notch technical support, troubleshooting, and resolving IT issues promptly to minimize downtime. System Administration: Proficient in managing servers, configuring networks, and ensuring the smooth operation of IT systems. Cybersecurity: Dedicated to protecting sensitive data and ensuring compliance with industry regulations through robust security measures. IT Management: Leading and mentoring a team of IT professionals, driving initiatives that enhance operational efficiency, data security, and patient care.More...