Ad Fontes MediaDirector of Research & Ratings
Mar. 2023 - Jan. 2024Manage a team of 3 analyst managers who oversaw 60 analysts working approximately 85 shifts, 7 days a week to rate on average 600 pieces of content a week Streamlined onboarding for 30 analysts, improved retention & performance by reviewing resumes, conducting interviews, & establishing Google training site. Initiated 'Social Media' rating project by defining objectives, scope, and deliverables, ensuring alignment with organizational goals and internal and external stakeholders needs Partner with the analysis/operations team to improve sample size, inter-rater reliability, intra-rater reliability, and content selection increasing analyst efficacy