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Work Background
K-Rae's Irish Pub and InnOwner
Jan. 2016Devised targeted marketing campaigns that enhanced restaurant visibility by thoroughly analyzing market demographics and strategically determining advertising placements.
Conceptualized scripts and performed in television commercials; crafted print advertisements; designed and managed the restaurant's website and social media platforms.
Planned and engineered menus, accurately estimated food and beverage costs, and facilitated inventory procurement.
Scrutinized and addressed food/beverage quality and service-related complaints, fostering customer satisfaction and loyalty.
Generated new business opportunities through active community involvement and robust public relations initiatives.
Coordinated all entertainment scheduling, including live bands, Karaoke, and DJs.
Planned and executed several fundraising events throughout the year.
K-Rae's PubOwner
Jan. 2002 - Dec. 2017Successfully launched and managed three restaurants, achieving annual sales growth of at least 25% through commitment to quality food, outstanding service, and strong family values.
Secured multiple 'Best of' awards in both Massachusetts and South Carolina.
Streamlined expenses significantly below budget by employing precise planning, minimizing waste, and implementing cost-effective operating procedures.
Orchestrated major remodeling projects that greatly improved the venue's atmosphere.
Oversaw comprehensive budgeting, cost control, payroll management, general accounting, and full profit and loss responsibilities.
UMass Medical SchoolProgram Event Coordinator
Jan. 1998 - Dec. 2002Collaborated effectively with Department Heads, Physicians, Nursing Staff, and various committees to plan and execute numerous medical training programs across the country.
Assembled course curriculum materials and successfully applied for accreditation for each program.
Managed hotel selection, budget preparation, and contract negotiations with vendors.
Successfully executed over 25 programs annually, attended by 25-1,000 participants.
Maintained precise room assignments and consistently updated attendance records.
Optimized expenses considerably below budget through meticulous planning and efficient operating procedures.
K-Rae's Irish Pub and InnBusiness Owner
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