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Work Background
Keller Williams Realty, LLCRealtor
Mar. 2025Atlanta, Georgia, United States
Sherdan Lux Hair LLCSales Consultant
Dec. 2014 - Dec. 2022Atlanta, Georgia, United States-Global Partnerships & Revenue Growth: Managed international logistics to establish key partnerships in China, India, and the Dominican Republic, generating annual revenue exceeding $200,000. -Market Share Expansion: Spearheaded strategies to drive competitive market share growth, leading a high-performing team to achieve significant sales increases. -Supply Chain Development: Established and optimized international vendor relationships, creating seamless supply lines between the Dominican Republic and the United States. -Successfully leveraged cross-cultural collaboration and logistics expertise to drive business growth and operational excellence.
Trojan LLCSenior Business Consultant
Jan. 2013 - Jul. 2024Atlanta, Georgia, United States• Key Achievement: Increased operational efficiency by 65% by implementing strategic growth and cost-saving initiatives for small businesses and startups. • Conduct comprehensive market analysis, identify funding opportunities, and develop scalable growth strategies to accelerate client success. • Led cost-reduction initiatives, cutting operational expenses by 54% while improving business performance and profitability. • Provide expert consulting on process optimization, revenue growth, and digital transformation for emerging companies.
Follett SoftwareEnterprise Account Executive
Apr. 2011 - Dec. 2024Atlanta, Georgia, United States• Key Achievement: Closed over $40M in total sales and facilitated $10M in inventory purchases through strategic deal negotiations. • Increased product adoption by 20% by cultivating strong client relationships and delivering tailored solutions. • Expanded account acquisitions by 38% through data-driven sales campaigns and targeted lead generation strategies. • Led successful product and service launches, ensuring high adoption rates and long-term customer engagement.
Follett SoftwareCustomer Success Manager
Aug. 2005 - Apr. 2011Atlanta, Georgia, United States• Key Achievement: Generated $3M in SaaS sales and secured $2M in annual renewals, expanding the sales portfolio by 300%. • Maintained an industry-leading 98% retention rate, reducing churn by 32% through proactive client engagement and issue resolution. • Increased customer satisfaction scores by 42% by enhancing onboarding programs and optimizing SaaS usage. • Developed and executed up-sell strategies, driving a 38% revenue increase across key accounts.
Follett SoftwareBusiness Development Representative
Apr. 2005 - Aug. 2005Atlanta, Georgia, United States• Key Achievement: Exceeded sales quota within three months, earning a fast-track promotion to Account Executive. • Prospected and converted high-value leads, contributing to early-stage business expansion and revenue growth. • Built and nurtured key stakeholder relationships, accelerating deal closures and strengthening the sales pipeline.
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