Requests
9
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Work Background
AccentureFinancial line claims team lead
Aug. 2021
AccentureFinancial line claims team lead
Aug. 2021
AIGSubject matter expert (sme) senior financial line line of business
Apr. 2019-Responsible for the project and product Gross negligence of public employees and Medical Malpractice gross negligence.
-Technical mentor and trainer for others claims adjusters, point of contact with our Italy Office and stakeholders.
AIGSubject matter expert (sme) senior financial line line of business
Apr. 2019-Responsible for the project and product Gross negligence of public employees and Medical Malpractice gross negligence.
-Technical mentor and trainer for others claims adjusters, point of contact with our Italy Office and stakeholders.
AIGLead Project Coordinator marine and financial line
Feb. 2019-Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
-Organizing, attending, and participating in stakeholder meetings.
-Documenting and following up on important actions and decisions from meetings.
-Preparing necessary presentation materials for meetings.
-Ensuring project deadlines and quality are met.
-Determining project changes.
-Providing administrative support as needed.
-Undertaking project tasks as required.
-Developing project strategies.
-Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable.
Ensure stakeholder views are managed towards the best solution.
AIGLead Project Coordinator marine and financial line
Feb. 2019-Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
-Organizing, attending, and participating in stakeholder meetings.
-Documenting and following up on important actions and decisions from meetings.
-Preparing necessary presentation materials for meetings.
-Ensuring project deadlines and quality are met.
-Determining project changes.
-Providing administrative support as needed.
-Undertaking project tasks as required.
-Developing project strategies.
-Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
Assess project risks and issues and provide solutions where applicable.
Ensure stakeholder views are managed towards the best solution.
AIGDeputy Claims Manager
Jan. 2019-Responsible for managing the Italy insurance claims department composed of 16 Examiners and claims operations . -Design and implement various policies and procedures for claims.
-Provide services to all business requirements and ensure optimal handling of all claims and investigate all issues and provide training for all business units.
-Develop, recommend and implements short and long term objectives consistent with company business goals, guidelines and programs.
-Effectively plan staff responsibilities and manage activities, utilizing staff resources to meet department goals in accordance with established business plans and budgets.
-Select, develop and manage staff to ensure appropriate staffing levels to ensure delivery of timely, high quality customer service.
AIGDeputy Claims Manager
Jan. 2019-Responsible for managing the Italy insurance claims department composed of 16 Examiners and claims operations . -Design and implement various policies and procedures for claims.
-Provide services to all business requirements and ensure optimal handling of all claims and investigate all issues and provide training for all business units.
-Develop, recommend and implements short and long term objectives consistent with company business goals, guidelines and programs.
-Effectively plan staff responsibilities and manage activities, utilizing staff resources to meet department goals in accordance with established business plans and budgets.
-Select, develop and manage staff to ensure appropriate staffing levels to ensure delivery of timely, high quality customer service.
AIGSenior Marine Adjuster
May. 2018 - Feb. 2019Taranto, Puglia, ItaliaResponsible for investigating marine insurance claims to determine whether benefits are paid and if they are covered.
Involeved in the implementation of new procedures for specific clients.
Process owner of one of our big account client.
AIGSenior Marine Adjuster
May. 2018 - Feb. 2019Taranto, Puglia, ItaliaResponsible for investigating marine insurance claims to determine whether benefits are paid and if they are covered.
Involeved in the implementation of new procedures for specific clients.
Process owner of one of our big account client.
AIGClaims adjuster marine/property
Sep. 2015 - May. 2018Responsible for handling claims in marine and property line of business.
Review, evaluate and process insurance claims and make recommendations for resolution. Examine, and authorize insurance claims investigated by insurance adjusters. Determine the extent of insurance coverage and validity of the claim according to policies conditions.
AIGClaims adjuster marine/property
Sep. 2015 - May. 2018Responsible for handling claims in marine and property line of business.
Review, evaluate and process insurance claims and make recommendations for resolution. Examine, and authorize insurance claims investigated by insurance adjusters. Determine the extent of insurance coverage and validity of the claim according to policies conditions.
AIGFNOL
Apr. 2015 - Sep. 2015Responsible for opening claims in different line of business for our ours insured. First point of contact for clients for queries regarding claims status and how to reach our company.
AIGFNOL
Apr. 2015 - Sep. 2015Responsible for opening claims in different line of business for our ours insured. First point of contact for clients for queries regarding claims status and how to reach our company.
LawCivil attorney
Sep. 2014Taranto, Puglia, ItaliaAbilitazione all’esercizio dell’avvocatura
ConcentrixSenior Customer Care Representative
Jun. 2014 - Mar. 2015
Law FirmLegal Train
Sep. 2011 - Jul. 2013Taranto, Italia
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