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Work Background
Fotowatio Renewable Ventures (FRV)Marketing Office Assistant
Mar. 2023Madrid, Community of Madrid, Spain- Assisted in drafting and scheduling email newsletters through MailChimp, boosting deliverability and open rates by 59%.
- Provided administrative and paperwork support involved with daily tasks such as invoice processing, expenses reports and data entry.
- Coordinated logistics for internal company events: Inventory management, disposal of promotional material and elaborated detailed reports to forecast inventory replenishment needs.
Coloruanda InvestmentTravel Administrative Specialist
Jan. 2021 - Feb. 2023Barcelona, Catalonia, Spain- Planned and coordinated local and international business trips directed to colleagues, by establishing strategic partnerships with travel agencies and few hotel companies for corporate discounts.
- Building and managing relationships with our current program partners, these being travel agencies and hotels, to ensure an overall positive loyalty program experience and clientele engagement.
- Handled new member information into the loyalty program database, including contact information and membership preferences, ensuring customers were also notified of program updates and adjustments.
BYLUMAContent Management Specialist
Sep. 2020 - Jan. 2021Barcelona, Catalonia, Spain- Monitored SEO performance for organic website traffic optimisation & conduction of keyword research for search ranking position.
- Conducted regular researches on industry trends in order to collect enough valuable information directed to online content writing. - Maintained professional relationships with 10+ suppliers to ensure consistent quality and timely delivery of materials.
World Duty Free - WDFBrand Representative
Mar. 2019 - May. 2020Barcelona Area, Spain- Conducted market research to identify branding trends, competitor activities, and customer preferences in order to ensure an overall positive shopping experience aiming for an international client base expansion.
- Plan and executed promotional events to drive brand awareness in order to enhance brand visibility and customer engagement in order to strategize sales targets. - Business awareness through a successful establishment of client relationships providing ongoing support to clients, addressing concerns and ensuring an upper-level customer satisfaction.
- Participated in minor monthly inventories and stock management of the shop by maintaining accurate inventory records and assisting in merchandising store layouts regularly.
Hotel Arts BarcelonaInternational Event Coordinator
Dec. 2015 - Mar. 2019Barcelona, Catalonia, Spain- Managed end-to-end event logistics, including venue selection and coordination, time management timelines and continuous follow-up by ensuring a stimulating and appealing clientele experience.
- Implemented an international atmosphere across all events, contributing to the company's recognition for an outstanding Ritz-Carlton hospitality service.
- Maintained a warm, client-focused approach, tailoring hotel events to exceed expectations and fostering a collaborative environment that promotes high performance and a positive team dynamic.
Forever 21Event and Marketing Assistant
Jan. 2013 - Jun. 2014San Pedro Sula, Cortés, Honduras- Conducted research to identify suitable entertainment space options, coordination of logistics and set-up collaborations with various suppliers through dynamic negotiation skills. - Coordinated and executed retail events and showrooms displays from the concept development to completion event management.
- Provided on-site support during events, addressing any issues or detected setbacks by ensuring a positive experience through high developed communication and interpersonal skills.
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