Sea Proscustomer service officer
May. 2013 - Sep. 2015Beirut• Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
• Troubleshoot customer issues over the phone.
• Maintain a balance between company policy and customer benefit in decision making.
• Handle issues in the best interest of both customer and company.
• Prepared offers and presentations for concerned prospects.
• Attended boat trials and trade-ins.
• Attend boat shows