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Work Background
Protegas AustraliaSenior Consultant
May. 2024Brisbane, Queensland, Australia
AVEVAHuman Resources Business Partner
Nov. 2022 - May. 2023Brisbane
The HADR Institute (HADRI)Chief Human Resources Officer
Sep. 2022 - Mar. 2023Brisbane, Queensland, Australia
Australian Government Australian Government, Australian Liaison Officer, 2019-2021
Nov. 2020 - Jun. 2021Managed customer engagement and established robust, strategic relationships as the Australian Government’s on-the-ground representative, employing a forward-leaning approach to adapt and future-proof the role during an ambiguous period. Broadened the scope of the role and managed timely reporting for relevant stakeholders/decision-makers. Managed systems and information requiring strong accounting and control mechanisms.
- Inherited outdated role, introducing change tailored to current needs with improved access to critical information. - Improved and expanded data sharing process and capability, creating a data repository within a secure network.
- Demonstrated exceptional attention to detail and accuracy in producing high-quality, tailored reports. - Established robust relationships and networks with international counterparts through strong interpersonal skills.
- Guided and advised management within Australian Government organisations and leveraged partner relationships, gaining access to capabilities and teams and assisting with customer support.
- Managed and monitored safe, secure disassembly, transport, and assembly of intricate equipment.
- Improved efficiency, communications, and information sharing by identifying task overlap.
Australian Government Australian Government, Operations Officer / Assistant Manager 2019-Present
Jan. 2019 - Nov. 2022BrisbaneDrove transformation in managing end-to-end P&C lifecycle, activities, and operation requirements for a 60-person team. Empower achievement of complex individual and team objectives through the provision of equipment, resources, and administrative support to individuals and teams. - Coach and advise on P&C procedures and complex employee and performance management issues.
- Coach leaders in best practice people leadership. - Developed innovative training curriculum and delivery, influencing buy-in and overseeing delivery. - Collaboratively developed challenging, fit-for-purpose training methods, and rewrote criteria. - Significantly improved accuracy of competency measures and wrote first corporate documentation.
- Developed and encouraged beneficial team work-life balance and built accountability and productivity. - Promote workplace wellbeing and collaboration by introducing Combined Mess, providing ‘rank-neutral’ space. - Improved resourcing accurately reflecting current needs and developed robust resource planning. - Led strategic planning to set organisational vision/direction and redefined capability development opportunities. - Conduct financial assessments, budgeting, and forecasting to maximise results and reduce costs. - Forward leaning in identifying efficiencies and opportunities for mutually beneficial partner engagement. - Manage on-going analysis and preparation ensuring the organisation remains operation-ready at short notice.
- Conduct detailed WHS and risk assessments and coordinated mitigation in a high-risk, active environment.
Australian Government Australian Government, Training Manager, 2018-2019
Jan. 2018 - Jan. 2019Wagga Wagga, New South Wales, AustraliaManaged a team of highly trained military instructors, overseeing training delivery, quality standards, and welfare and development for 60+ new military recruits over 3-month course durations and audited sophisticated training systems.
- Reconfigured Navigation training, improving speed of learning and trainee accuracy and proficiency. - Drove culture change within the facility and curriculum, including introducing an Indigenous Awareness package. - Managed trainee wellbeing establishing care-based transparent interactions to ensure a high level of support.
- Supported and guided struggling, ultimately recognised as Best on Course out of the 60-strong cohort.
- Monitored and mitigated risk during extensive high-risk activities, including live fire range and grenade activities.
- Monitored adherence to workplace health and safety requirements across training facilities. - Improved instructor's training approach increasing recruit confidence and facilitating faster, more efficient learning.
Australian Government Australian Government, Warehouse Manager, 2016-2017
Jan. 2016 - Jan. 2018Brisbane- Managed and maintained expansive equipment, including $5M value fleet of vehicles.
- Prepared and maintained comprehensive, regulatory-compliant technical documentation and orders.
- Supervised and managed HR aspects for 25 staff including administration, training and performance management.
- Provided performance and personal counseling, also staff welfare and personnel crisis management as required. - Supported a team member throughout traumatic personal matter, developing support processes.
- Demonstrated transparent, respectful approach in performance managing a member out of Defence. - Mitigated workplace and operational risk, implementing safety improvements and achieving nil incidents and LTIs. - Increased efficiency and reduced costs via detailed analysis and improved stock management/redundancy process.
Australian Government Australian Government, Assistant Group Manager (Afghanistan) / Team Member (East-Timor)
May. 2007 - Jan. 2015Townsville, Queensland, Australia- Demonstrated robust decision-making and leadership in fast-paced, challenging environments. - Stepped up to perform above job title leading > 30 personnel in high-risk operational environments (Afghanistan). - Managed team welfare, morale, and discipline and achieved significant outcomes within required timeframes. - Gained deeper understanding of personnel and culture within the National Afghan Army to provide training relevant to their needs and goals.
- Engaged with local Elders facilitating the delivery of Leadership Programs, and with the local community. - Despite junior role, demonstrated initiative and innovation in contributing within a small team environment to successfully achieve designed goals despite rigid time constraints and demanding success criteria.
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